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Solved
LNitti on July 18, 2025
We recently launched Help Desk and Support Tickets in HubSpot. We have an enterprise account. The tickets are being created from a Support Form we have on our website. What is happening is it's counting as a "Recent Conversion" when a contact su read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
July 18, 2025 12:13
Hi @LNitti , A very valid point, bit unfortunately no, the recent conversion field cannot be customised and will reflect all form submissions....read more
YGIl8 on July 18, 2025
Hello i have acreated a drodown property with like 2 options but i can not edit it or add more oprtions
0 upvote
1 Reply
Hall of Famer | Partner
July 18, 2025 10:24
Hi @YGIl8 , Can you please share a screenshot of where you're getting stuck? You should be able to edit a property by following these st...read more
kara_susvilla on July 17, 2025
Here's the brutal truth: Most deals aren't lost to competitors—they're lost to indecision. You've probably been there. Great discovery call ✅ Killer demo ✅ Budget confirmed ✅ Then... radio silence. Your contact goes dark, stuck in read more
1 upvote
0 Reply
Solved
prakashhinduja on July 16, 2025
Hello everyone, I am Prakash Hinduja, currently working on organizing my CRM and have come across a number of duplicate contacts. I have really appreciate it if anyone could share suggestions or best practices on how to clean them up effectively read more
0 upvote
3 Replies
Accepted solution
Guide | Gold Partner
July 17, 2025 05:58
Hi @prakashhinduja , In addition to what @karstenkoehler , I'd also recommend checking out Insycle.com - a great tool to help keep your CRM dat...read more
Solved
Patti_R on July 15, 2025
Hi All! We are struggling with lost visibility to the deal stage exit criteria in HubSpot (we were previously in Dynamics which had better visibility to this). I was going to build a Playbook but we don't have Sales Enterprise so we can include dyna read more
0 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
July 16, 2025 23:54
@Patti_R in the record customization options, you can make property sections in the left sidebar conditional (by deal stage). https://knowle...read more
Solved
ASobusiak on July 15, 2025
Hi everyone 🤝 I'm using AmpleMarket to send outbound emails, and I'm trying to figure out the best way to include those emails in HubSpot activity reports. Is there a way to track or import these email activities so that they can be used in cus read more
0 upvote
2 Replies
Accepted solution
Guide | Gold Partner
July 15, 2025 15:21
Hi @ASobusiak , Based on the official Amplemarket HubSpot integration guide ( https://learning.amplemarket.com/hc/en-us/articles/360052483331-Inte...read more
LDeniz on July 15, 2025
Hi all, We are wondering how best to deal with MYDs. We have a workflow that copies information from the closed won deal to the company once the contract start date is met, but we are running into problems when there is price escalation between read more
0 upvote
1 Reply
Community Manager
July 15, 2025 11:55
Hi @LDeniz , I hope that you are well! Great question, thanks for asking the HubSpot Community! There are several threads on this topic, with gr...read more
Solved
MTraczyk on July 14, 2025
Hi, I am a bit confused about setting up enrolment triggers in my workflow. My goal is to build a workflow where you can enter another stage only if you complete a task from a previous one. The issue is that, I do not pick up Manual triger while read more
0 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
July 14, 2025 11:22
@MTraczyk just to avoid misunderstandings, workflows aren't rules, they're automations. By creating a workflow, you're not enforcing that deals mov...read more
Solved
HSalah on July 14, 2025
how to fill workflow, list properties. I created a drop down property called status with options delete,hospitality,seniro living,multi family. I want to fill the properties value manually. Is that possible
0 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
July 14, 2025 07:15
@HSalah ah, I thought you were referring to properties used in lists and workflows, not list properties and workflow properties. You should s...read more
Hrsh on July 14, 2025
Hi folks, I'm working on a task at my company where I need to create SLA rules and reports for orders in HubSpot, we're currently on the Professional subscription. Here's the setup: Each Sales Order (SO) has line items SLA is: Orders read more
0 upvote
1 Reply
Community Manager
July 14, 2025 12:09
Hi @Hrsh and welcome, it's a pleasure to have you here! Great question, thanks for asking the HubSpot Community! Have you already tried this " ...read more
Solved
Fexxi on July 14, 2025
Hi everyone, I made some changes to our deal stages and would like to remove two of them without actually deleting them to retain historic data. Is there any way to archive a deal stage or to remove it from the deal stage dropdowns without delet read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
July 14, 2025 05:10
Hi @Fexxi , No, unfortunately not. There is no setting or configuration that would let you hide or archive the stage while keeping it in place...read more
Solved
s71 on July 14, 2025
I was wondering if it is possible to directly add association labels in bulk as well? As in, I'd like to associate around a dozen of my contacts with the same four companies using the same association label for each of those associations. Is tha read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
July 14, 2025 04:13
Hi @s71 , One option would be to do so through these workflow actions, if you have workflows at your disposal: Importing will ...read more
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