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SBryant88 on September 07, 2024
Hi, I am hoping to create a form that my Area Managers (x3) can fill out whilst on a customer site that will automatically be saved to the customer record (with the option to share the form with the customer). To give this some context, the read more
0 upvote
1 Reply
Hall of Famer
September 07, 2024 10:24
@SBryant88 the best way to manage this would be with a custom CRM card that could be added directly to the contact record via UI extenstion - unf...read more
CSantos5 on September 07, 2024
Hello, So I'm new to Hubspot and have been experimenting with importing data from Excel. As we know, if you create a Note normally and include @johndoe then John Doe will get a notification about the new Note. Is there a way to do this with read more
0 upvote
1 Reply
Hall of Famer | Partner
September 07, 2024 01:14
Hi @CSantos5 , You're correct, this is not possible through import. Mentioning users with the @ character is only possible directly through th...read more
PMorin9 on September 05, 2024
Hi All, We use deals to represent potential vendors. We want to share the vendor information to the contact. We have multiple deals associated to a contact that look something like this: Contact -- Deal 1 = Vendor A, Deal 2 = Vend read more
0 upvote
1 Reply
September 05, 2024 13:55
Hi @PMorin9 ., Unfortunately, HubSpot doesn’t allow you to pull information from multiple deals into a single email template directly. You can: ...read more
Iscrisvesu on September 04, 2024
Hello HubSpot Community, I'm trying to view the calendar or activities assigned to a colleague in HubSpot. In Pipedrive, I could easily see all the activities assigned to different team members. However, I'm having trouble finding a similar feature read more
0 upvote
1 Reply
Community Manager
September 04, 2024 17:23
Hi @Iscrisvesu -- thanks for your post! 😊 I understand your goal is to view all scheduled activities for your colleagues in HubSpot. At ...read more
EvieSchellens on September 04, 2024
Hi Community! Our sales team has been using the prospecting tool, but they are finding it quite challenging and somewhat cluttered. Our main goal with the prospecting tool is twofold: For Marketing : To gain insights into what’s happening with l read more
0 upvote
1 Reply
Community Manager
September 04, 2024 14:45
Thanks for your detailed post @EvieSchellens ! I would love to refer you to this thread which has a handful of great resources and recomm...read more
MKonrad on September 03, 2024
Hi All, I've seen the various posts about time tracking integrations but we're specifically looking for one that integrates with Hubspots Customer Objects as that's where our Service Requests live. Does anyone have any suggestions of an easy read more
0 upvote
1 Reply
Key Advisor
September 03, 2024 23:48
Hi @MKonrad Just a few clarifying questions: When you say customer object do mean the company object or custom objects? You are sa...read more
Solved
Pwrpros on September 03, 2024
Hi all, What are the best practices for setting up external contacts such as vendors, engineers, etc? This would be at both the contact and company level.
0 upvote
1 Reply
Accepted solution
Thought Leader | Platinum Partner
September 03, 2024 11:24
Hey @Pwrpros there's no real hard and fast rule, it's really how you want to work. What I would normally do though is have a dropdown contact pr...read more
Solved
AHodak on September 03, 2024
I imported contacts from a spreadsheet, and they saved as all caps LASTNAME, FIRSTNAME assigned to "Firstname" status. I re-uploaded the spreadsheet to be correct with capitalization and columns in an attempt to update the already messed-up batch of read more
0 upvote
1 Reply
Accepted solution
Thought Leader | Platinum Partner
September 03, 2024 11:11
Hey @AHodak in your import, did you uncheck the box to not overwrite existing values? When you edit the names in the UI, are you ensuring you're cl...read more
Solved
BBlanton on September 03, 2024
How do I reassign ownership for all contacts/companies/active deals to a new owner? Employee A has left the company and I need to assign all their contacts and companies to their replacement, Employee B. Looking for a way to replace all instead of h read more
0 upvote
2 Replies
Accepted solution
Key Advisor
September 03, 2024 09:44
Hi @BBlanton When you deactivate or delete a user you get a prompt to re-assign records of that user. Alternatively you can: 1. go t...read more
DHiranandani on September 03, 2024
I'm in the process of choosing a CRM system for my business and would love to get some advice. What are the key criteria you consider when selecting a CRM system? What factors have been most important in your decision-making process? Any tips or ins read more
0 upvote
1 Reply
Guide | Partner
September 03, 2024 11:22
Hey @DHiranandani When selecting a CRM system, consider the following key criteria: Free Trials/Demos: Take advantage of free trials and ...read more
Solved
AJ_Kakrot on September 02, 2024
For our use case I'm trying to built a workflow which check if for any new deals if our sales team doesn't have any call activities within 24 hours then deal owner should be changed. I'm able to achieve this workflow but here one challenge I'm f read more
0 upvote
3 Replies
Accepted solution
Thought Leader | Platinum Partner
September 02, 2024 13:00
Hey @AJ_Kakrot unfortunately not! Tasks are a bit of a forgotten object it seems with HubSpot. You can create an object and set any values you lik...read more
Solved
mandraque on August 29, 2024
Hi HS community: If I know the date for deactivating a User, and that User is involved in several Workflows (Contact Owner assignment, Deals assignment, etc.); is there a way to do an automated replacement for a new User? I mean, I need the new Hu read more
0 upvote
2 Replies
Accepted solution
Community Manager
August 30, 2024 07:58
Hi @mandraque , Thanks for reaching out to the Community! To deactivate a user and assign everything to a new one, there are steps an...read more
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