We should be able to assign default emails to pipelines in Help Desk, and also make it so certain users can only reply from certain emails in Help Desk. For example, I have users who create a ticket and then go to send an email and forget to chang read more
Hi,
To streamline your email management and prevent any confusion, I suggest connecting only the team email to your Help Desk channels. When you ...read more
How many Super Admins is too many? One of the common issues we see, when auditing HubSpot Portals, is WAY too many Super Admins. This is a risk for security, privacy and data hygiene (how many people just create Custom Properties whenever t read more
Mike, this makes so much sense! Thank you very much for taking the time to share your logic with everyone. This is a topic that is asked about freque...read more
Hello! I have five businesses, each with its own Xero account. I now want to set up my HubSpot account with 5 business units. The issue is that I want to set up Xero integration for each of the 5 business units so that I can tell which Xero acc read more
Regulary we have colleagues joining and leaving our company and the ones that leaves usally own various obejcts (Tasks, Deals, Contacts, Companies etc). I want to remove them from the HubSpot account. All the open obejcts are handed over to their re read more
Hey @Hildegaard
so this is a very good (and frequent question)
In general the best suggestion is to deactivate the user as soon as it leave th...read more
Hello HubSpot Community, I'm trying to set up the HubSpot inbox which will be used by our Team. Our Team is responsible for the working with clients all over the world and we don't want that the admin who is responsible for US can see the e-mail read more
Hi @NKucherenko ,
This is unfortunately not possible, no. If someone has access to a specific inbox, they have access to everything in there. ...read more
I use HubSpot in Chrome and allow cookies. For the past few weeks, ever time I open HubSpot in a new tab, it makes me long in. I'm clicking the "remember me" box, but it doesn't matter. This is resulting in me logging in multiple times every day, an read more
I am debating using HubSpot Conversations Inbox for all Website Sales related Form Submissions, Website Sales related Chats, Sales related Inbound Emails to various Sales alias / Google groups and / or Google shared inboxes "Channels" So anythin read more
@WRowland9 There's a new beta for "Help Desk" which is moving the service conversations out of "Inbox" which I think is a pretty good indicator tha...read more
Can someone help me out? I'm hoping to figure out how I can set-up snippets in notes and have it populate information that's already in the system. I currently have 8 big projects going on that I need to track what's going on. I've turned this te read more
Hi @JWronski ,
Which object are you adding the note to? If I'm not mistaken, tokens for objects where there might be multiple records to pick ...read more
Hi, I want to copy the list name a contact is a member of and paste that into a seperate contact property of that contact. Is that possible? If so, how?
Hi @BilalAhmad ,
Not out of the box, no. This would require custom code actions: https://developers.hubspot.com/docs/api/workflows/custom-cod...read more
Hi,
My account has been deactivated (I missed the login by 1 day due to being away with no access to the internet). Please could you re-activate my account? Hub ID: xxxxx; Account: Music Artist Agency; email: x xxx
Thank you in advance!
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Hello community! I have a situation. Lets say I merge two contacts for the same person because they had different email addresses. For one of the email addresses though, the person had unsubscribed to all email communication. How would the merg read more