Hallo Team, wir wollen gerade einen Customer Health Score aufbauen. Dazu wollen wir auch die Anfragen pro Kontakt/Unternehmen aufnehmen. Idee soll sein, dass wir anhand der Anzahl von eröffneten Tickets in einem Zeitraum einen Trigger für automa read more
Hi @MWolters ,
Es ist großartig zu hören, dass Sie mit den Tickets als Grundlage für Ihren Customer Health Score beginnen—das ist ein solider...read more
I'd like to create an automated system whereby I can see my customers moving through the stages of a pipeline depending on how far they are into an annual contract, and to be sent a task to touch base with them once they are one month out from renew read more
Hi @robertmaclean ,
This can be achieved with the help of workflows, requiring a Professional subscription: https://knowledge.hubspot.com/wor...read more
For the life of me, there is no way to disable the support email notifications. I do not need to know that support cases are closed. Does anyone know how to disable these emails?
On the contrary, if I wrote my terms of service every time I received a support email from HubSpot, I would personally respond to each email by knock...read more
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CRM You Don’t Need A PHD To Use: HubSpot for Education
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You’re doing all you can to get more enrolments, better insight and a bigger bang for your ma read more
Your guide to CRM-powered evangelism: Stop Selling and Start Evangelising
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Your tech business does something special. Something that could change t read more
Hi, How would i go about tracking service email response. Does the property "sales email replied date" would work in a workflow from my support users? Thanks David
Hi @DSimone ,
HubSpot reports usually don't get more detailed than a daily time window, unfortunately. As far as I know it's not possible to r...read more
Hi, I'm looking to add some stop checks into our ticket workflow, but I'm not sure if it's possible, I haven't figured out how to do it so far anyway. In my example when a 'New' Ticket gets assigned, the team need to perform a series of tasks in mo read more
Hi @KMavraki ,
Got it, thanks for the clarification. This is possible in the form of requried properties per ticket status, see here: https:/...read more
We have a series of courses and programs which we would like our Customer Contacts and end users to complete. They are free of chargbe content pieces but havng an idea of who has passed or who is certified would be an asset for us. We use Wor read more
Hi @GHBMCO . There's HubLMS from Impulse Creative, but it's built for HubSpot, not WordPress. I think what you're going to run into is that cross...read more