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Solved
MWolters on October 15, 2024
Hallo Team, wir wollen gerade einen Customer Health Score aufbauen. Dazu wollen wir auch die Anfragen pro Kontakt/Unternehmen aufnehmen. Idee soll sein, dass wir anhand der Anzahl von eröffneten Tickets in einem Zeitraum einen Trigger für automa read more
0 upvote
1 Reply
Accepted solution
Key Advisor | Elite Partner
October 17, 2024 02:26
Hi @MWolters , Es ist großartig zu hören, dass Sie mit den Tickets als Grundlage für Ihren Customer Health Score beginnen—das ist ein solider...read more
Solved
robertmaclean on July 11, 2024
I'd like to create an automated system whereby I can see my customers moving through the stages of a pipeline depending on how far they are into an annual contract, and to be sent a task to touch base with them once they are one month out from renew read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
July 12, 2024 00:16
Hi @robertmaclean , This can be achieved with the help of workflows, requiring a Professional subscription: https://knowledge.hubspot.com/wor...read more
TDProperty on January 11, 2024
For the life of me, there is no way to disable the support email notifications. I do not need to know that support cases are closed. Does anyone know how to disable these emails?
0 upvote
10 Replies
Participant
February 29, 2024 19:26
On the contrary, if I wrote my terms of service every time I received a support email from HubSpot, I would personally respond to each email by knock...read more
pjungaker on May 15, 2023
ON-DEMAND How to Streamline Sales , Marketing & Service with the HubSpot & Microsoft Teams Integration   👉🏼 REGISTER HERE TO WATCH RECORDING 👈🏼 You’ll walk away with: ✅ Boost prod read more
4 upvotes
2 Replies
Member
May 25, 2023 17:47
NICE JOBS FULL
DJayagoda on November 07, 2022
CRM You Don’t Need A PHD To Use: HubSpot for Education Scrap the spreadsheets Your ticket to joyful journeys You’re doing all you can to get more enrolments, better insight and a bigger bang for your ma read more
DJayagoda on November 03, 2022
Your guide to CRM-powered evangelism: Stop Selling and Start Evangelising Cut through the noise Convert crowds to congregations. Your tech business does something special. Something that could change t read more
Hall of Famer
November 21, 2022 20:27
Thank you @DJayagoda , this is a really wonderful resource!
Solved
dmattauch on September 22, 2022
Hi, How would i go about tracking service email response. Does the property "sales email replied date" would work in a workflow from my support users? Thanks David
0 upvote
1 Reply
Accepted solution
Guide | Diamond Partner
September 23, 2022 03:29
Hey @dmattauch , These emails will come under marketing emails. In workflows Navigate to > If/then branches > select Marketing emai...read more
Solved
DSimone on February 14, 2022
Does anyone know if there is a way to print a chat report or create a dashboard that shows an aggregate of chat inquiries by time of day? Thank you!
0 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
February 15, 2022 00:34
Hi @DSimone , HubSpot reports usually don't get more detailed than a daily time window, unfortunately. As far as I know it's not possible to r...read more
Solved
KMavraki on February 10, 2022
Hi, I'm looking to add some stop checks into our ticket workflow, but I'm not sure if it's possible, I haven't figured out how to do it so far anyway. In my example when a 'New' Ticket gets assigned, the team need to perform a series of tasks in mo read more
0 upvote
4 Replies
Accepted solution
Hall of Famer | Partner
February 10, 2022 11:08
Hi @KMavraki , Got it, thanks for the clarification. This is possible in the form of requried properties per ticket status, see here: https:/...read more
Solved
GHBMCO on July 26, 2021
We have a series of courses and programs which we would like our Customer Contacts and end users to complete. They are free of chargbe content pieces but havng an idea of who has passed or who is certified would be an asset for us. We use Wor read more
Accepted solution
Most Valuable Member | Elite Partner
July 26, 2021 08:02
Hi @GHBMCO . There's HubLMS from Impulse Creative, but it's built for HubSpot, not WordPress. I think what you're going to run into is that cross...read more
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