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Tips, Tricks & Best Practices

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Solved
SMohan3 on January 19, 2026
Hi All, I’m looking for advice on account ownership structure in HubSpot. For companies where a single customer buys from multiple lines of business (e.g., different product lines or service offerings) and different sales reps specialize in each read more
Accepted solution
Hall of Famer | Partner
January 20, 2026 00:07
@SMohan3 it sounds like this is less a question about how to configure this in HubSpot and more so a decision on account ownership in general. ...read more
tylerdeion on January 15, 2026
Finallyyyyy. This has been such a pain in lead routing for forever. This update makes routing so much cleaner for us. we can actually trust team-based routing now instead of doing that annoying workaround where you jump into the assignment workflow read more
0 upvote
1 Reply
Community Manager
January 16, 2026 06:48
Hi @tylerdeion and thank you for sharing your enthusiasm, this update really is a game changer! 🎉 It’s great to hear that team-based routing...read more
Solved
vika23 on January 13, 2026
Hi, I am need to add a weighted ARR to the Deal board. As far as I understand from previous posts, this is/ was not possible. Have there been any updates or are there any suggestions on what to do instead?
0 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
January 13, 2026 11:40
@vika23 you can add additional metrics, like "Annual recurring revenue" by clicking the gear icon in the top right corner of your screenshot. ...read more
Solved
MBlack8 on January 12, 2026
I've created a few custom properties on the line item object, and formatted them as numbers (formatted as a currency). When entering an amount, it seems to default tothe company currency (Euros), rather than the deal or line item's currency. So read more
1 upvote
3 Replies
Accepted solution
Top Contributor | Platinum Partner
January 12, 2026 14:38
Hey @MBlack8 This is actually expected behavior in HubSpot. Custom currency-formatted properties on line items always use the account’s default ...read more
Solved
Farouk_dz on January 07, 2026
Unfortunately, and to be honest the CRM looks very complicated making me think to find another CRM.. theres, contacts, leads and deals and this is making a big confusion.. I want leads coming from Facebook ads to go directly and automatically t read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
January 07, 2026 13:21
Hi @Farouk_dz , Welcome to the HubSpot community! There is no single resource that walks you through the exact steps you mentioned, but ...read more
Solved
TLarson5 on December 02, 2025
Hi there, I'm struggling to determine if the following is possible in HubSpot: We're looking to set up a Partner Deal Registration form/webpage. In my experience, it's tough to get partners to share the actual customer information but they'll read more
1 upvote
12 Replies
Accepted solution
Key Advisor
December 16, 2025 18:01
Hi @TLarson5 , you’re not crazy, this is one of those “HubSpot is opinionated” moments. To your last question: yes, if you want to keep Partner C...read more
Solved
Go-T on November 27, 2025
Our current setup is to automatically create a new Lead in Prospects whenever a contact reached the MQL lifecycle stage. So new MQL -> New lead. However, if someone from the team happens to have already manually created a lead connected to a read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
November 27, 2025 07:50
Hi @Go-T , In a workflow, this could be solved quite easily - you would have to disable the system lead creation, of course: Re-enroll con...read more
Solved
NPradhan0 on November 25, 2025
What would be the best practice of creating a sales pipeline (different pipelines with stages) for SAAS in HubSpot? Here is the background: 1. There are core packages (30 days trial), Management (Signup or Demo), Professional (Signup or Demo), read more
2 upvotes
3 Replies
Accepted solution
Most Valuable Member | Platinum Partner
December 01, 2025 11:38
Welcome to the Community @NPradhan0 ! Here's what I'd consider for setting up a sales pipeline as you described. I think it involves structuring obj...read more
Solved
KFarn on November 02, 2025
Hi Community, Does anyone know what setting to change for the visualization on the deal tracker so that if a stage is set to Closed Lost (or even Closed Won) that it does NOT automatically show the check marks for all the other deal stages? read more
Accepted solution
Top Contributor | Platinum Partner
November 04, 2025 10:42
Hi @KFarn ! This is actually expected behavior in HubSpot’s Deal Stage Tracker visualization. The tracker doesn’t dynamically reflect the path a ...read more
HSyed on October 30, 2025
Are your sales and service teams wasting hours switching between dozens of different apps just to service one customer? Does your customer data feel scattered and incomplete? You're not alone! We're excited to share the brand new HubSpot + A read more
Solved
TLarson5 on October 22, 2025
Hi everyone, Question about Lead Statuses. I am trying to better understand any pros/cons in editing the out-of-the-box lead statuses. For example, I know that you really don't want to touch Company Lifecycle (as that breaks the default reports read more
Accepted solution
Hall of Famer | Partner
October 23, 2025 14:33
@TLarson5 you can do that but it for sure goes against what HubSpot intended. MQL, SQL, SAL are lifecycle stages and the lead stages are supposed t...read more
CEustace on October 16, 2025
Hi all! I wanted to share with you one of the abilities of Box Connector - the ability to securely receive files from your client without the need to set up a complicated authenticated portal. The BEST way to see how it works is by trying t read more
0 upvote
1 Reply
Thought Leader
October 16, 2025 17:13
Hey, @CEustace 👋 Thanks for sharing. — Jaycee
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