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Tips, Tricks & Best Practices

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Solved
Iscrisvesu on October 15, 2025
Hi everyone, I am trying to make my cold outreach emails more personalized using HubSpot tools, but so far I have only used the basic tokens like [First Name] and [Company Name]. What other personalization options or strategies do you recommend wi read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
October 15, 2025 05:34
Hi @Iscrisvesu , Generally, marketing email and sales email templates let you access tokens from the contact and company object – so as long a...read more
Solved
keshukeshvala on June 20, 2025
Our sales and Marketing team both are on same platform. They Target different records to send Marketing Emails using workflow. They also use Sales Sequences to send emails. As a a manager I would like to create a Global filter which all membe read more
Accepted solution
Contributor
July 22, 2025 01:21
Thank you for replies. We have prepared custom property and now using workflow to update it. so we get number of sales emails open.
Solved
Stacks42 on April 25, 2025
I'm trying to understand marketing contacts better. We import a lot of contacts via ZoomInfo and I just recently turned off a setting in the integration that will default them to marketing contact right away upon import. My question is although I k read more
0 upvote
4 Replies
Accepted solution
Hall of Famer | Partner
April 25, 2025 12:29
@Stacks42 you can opt in contacts who checked a box into more subscription types via workflow, yes: https://knowledge.hubspot.com/records/manage-y...read more
Solved
HarshaKumara on March 27, 2025
Hi Community, We’re currently working on establishing an internal process to manage bounced contacts, minimize bounce rates, and maintain a strong email-sending reputation. I’ve reviewed some community posts and gathered a few ideas, such as creat read more
Accepted solution
Hall of Famer | Partner
March 27, 2025 07:36
Hi @HarshaKumara , Could you maybe specify your goal? If your goal is to reduce bounces and retain a strong reputation, then HubSpot wil...read more
Solved
Linah4 on March 21, 2025
Hello, We are wanting to setup automated renewal emails for our clients (sent 60 days before a subscription ends), but I'm trying to work out the logic in how to do it. I thought I could set those up through one-to-one but I can't select that as read more
1 upvote
5 Replies
Accepted solution
Hall of Famer | Partner
March 21, 2025 11:04
@Linah4 one to one emails would be sent as described here: https://knowledge.hubspot.com/one-to-one-email/send-and-reply-to-one-to-one-emails ...read more
Solved
alexagatiss on March 17, 2025
How can I create a workflow that notifies a contact owner if their contact opened an email more that once?
Accepted solution
Contributor
March 18, 2025 09:10
Okay! So this is possible its just really hard and difficult... First you need to decide on a trigger: something like every Email which has "XXX" in...read more
Crystal_Hopper on March 04, 2025
I want to share something that happened to me yesterday in case it can help someone else. I know some HubSpot users have to be careful about how many contacts they have in their portals. To follow this process you may need to give up a seat for a ti read more
HubSpot Alumni
March 04, 2025 14:55
Hey, @Crystal_Hopper , great tip! Using the Contact Activity Feed to troubleshoot internal email issues is a smart move. It’s a grea...read more
Solved
RBanola on December 02, 2024
Hi Team, I tried creating a report for marketing emails using two methods. method 1: Selected two datasets and marketing emails. Method 2: selected " Marketing Analytics + Contacts + Companies" method 1 fetches 0% ma read more
0 upvote
3 Replies
Accepted solution
Top Contributor | Elite Partner
December 03, 2024 06:25
Hi @RBanola ! In addition to the suggestions above, I'd like to point you towards this (click in number order, 1-->3) I per...read more
Solved
Stacks42 on October 21, 2024
Is it possible to report on this for marketing emails, I am looking to see how many peopel viewed an email for more than 4 minutes. Am i only stuck with the standard "Read" field which is 8 seconds??
0 upvote
1 Reply
Accepted solution
Top Contributor | Gold Partner
October 21, 2024 22:33
Hi @Stacks42 , I don't think there is an additional option for that. One thing is certain: the data on time spent is becoming less accurate...read more
Solved
YuliaD on July 14, 2024
Hi, community! Wondering if someone found a solution for pulling the data based on other Objects (not Contact) to use for the automated emails. Our business has a lot of Contacts connected to multiple Objects (Companies, Tickets, Deals) and when w read more
Accepted solution
Hall of Famer | Partner
July 15, 2024 05:00
@YuliaD this feels more like a decision which object should be the primary one then for this automation. If you're not able to pick an existing ass...read more
Solved
Ishan5 on June 27, 2024
Hi @All 1 Can we create an Opportunity in Salesforce through a HubSpot workflow and assign the lead to a sales rep using a workflow in HubSpot? 2 Instead of replying through a generic domain, can we add a personal sales rep's domain for the autor read more
Accepted solution
HubSpot Employee
July 01, 2024 08:23
@Ishan5 I'm not able to build out the solution for you, this would require more context about what triggers a deal to be created, how your deals ar...read more
Solved
FMorre on May 30, 2024
Hello everyone, I need your assistance. I connect companies with top business trainers to enhance their employee and management skills. I engage with freelance trainers via cold emailing and aim to manage their journey effectively. Here’ read more
Accepted solution
Top Contributor | Partner
June 07, 2024 09:22
Hi @FMorre , Yes, I think you could use the Lifecycle Stage property to represent the progression of the Freelancers through this journey. Wh...read more
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