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Tips, Tricks & Best Practices

Pesquise soluções em Tips, Tricks & Best Practices ou faça uma pergunta

MiaSrebrnjak on Janeiro 31, 2024

Reimagining CRM records – show us your customization superpowers!

Our Community is home to exceptional humans who also happen to be very skilled at using HubSpot! 🙂 They not only know the software inside out but also often find imaginative and innovative ways to configure it to fit their business needs. Leia mais

Responder Announcement best practices Companies Contacts CRM Deals Enterprise Free Professional Starter Tickets

15 avaliações positivas

11 Respostas

MiaSrebrnjak

Gerente da Comunidade

Fevereiro 13, 2024 13:55

Thank you to all who have added examples in the thread last week! 🙏 We've selected a couple and featured them in a separate post here to...Leia mais

SMenconi on Janeiro 07, 2023

Send files on multiple emails

Hi, is it possible to choose from multiple email addresses where to send files once uploaded with your file upload form? Thank you

Responder Email Deliverability

0 avaliações positivas

1 Respostas

Syeda_Fatima

Top colaborador(a) | Parceiro Diamante

Janeiro 09, 2023 05:24

Hi @SMenconi , No! it is not possible to choose from multiple email addresses where to send files once uploaded i...Leia mais

Solucionado

zendevil on Outubro 10, 2022

How to track emails outside of Gmail and Outlook

I want to track email opens and attachment opens outside of Gmail and Outlook, i.e., what the HubSpot browser extension supports. How do I do that?

Responder Email Deliverability

0 avaliações positivas

2 Respostas

Accepted Solution

karstenkoehler

Membro do Hall da Fama | Parceiro

Outubro 11, 2022 07:13

Hi @zendevil , HubSpot email tracking requires either the Sales Chrome extension, the Office 365 add-in or the Outlook desktop add-in. I'm not...Leia mais

Solucionado

dmattauch on Setembro 26, 2022

Sequence vs Marketing email opening rate

Hi, In the marketing email i understand that the opening rate is impacted by email privacy rules. Is it also the case in sequence opening rates? if for example, my marketing email has a 80% opening rate(94% adjusted) but my sequence has Leia mais

Responder CRM Email Deliverability

0 avaliações positivas

1 Respostas

Accepted Solution

christopher-RVO

Conselheiro(a) de destaque | Parceiro Diamante

Setembro 26, 2022 10:40

@dmattauch Hello! This one took some research for me to come up with a hypothesized answer for, it looks like that email privacy mainly affects ma...Leia mais

Solucionado

JFry3 on Junho 23, 2022

Same email address for multiple people in same company

We have a company that uses the same email address for the whole sales team within their company. How do I enter separate contacts but use the same email address?

Responder Email Deliverability

0 avaliações positivas

1 Respostas

Accepted Solution

karstenkoehler

Membro do Hall da Fama | Parceiro

Junho 24, 2022 00:27

Hi @JFry3 , Generally, the email address is the unique identifier in HubSpot – and there aren't any ways around this. The same email address c...Leia mais

Solucionado

PaceSales on Junho 10, 2022

Help Scrubbing Emails

Hello, This is my first post here on the HS Community, so if I am posting in the incorrect forum, please guide me to the correct one, I am currently tasked with importing company excel data into HS. The data in the spread sheets contains customer Leia mais

Responder best practices Connected Email CRM Email Deliverability Workaround

0 avaliações positivas

1 Respostas

Accepted Solution

BukunmiOdetayo

Top colaborador(a) | Parceiro

Junho 11, 2022 05:09

Hi @PaceSales , Have you tried importing the data into HS? If not, you should give it a try. HS automatically looks up a contact's company based...Leia mais

KHolmes7 on Setembro 15, 2021

Hubspot HTML Signature Issue

Hi all, I am wondering if anyone can help me out. I am having some issues with using a converter (from MS Word to HTML) for my companies signatures. What seems to be happening is when I paste the created HTML into the "HTML" tab in "Ema Leia mais

Responder best practices Connected Email Contacts Conversations CRM Email Deliverability How-To Marketing Email Quick Tutorial

0 avaliações positivas

3 Respostas

SNigam

Conselheiro(a) de destaque

Setembro 16, 2021 10:30

Oo good to hear that your issue have solved and yes you can mark this ticket as solved. Thank you

Solucionado

JDoty on Março 29, 2021

Using personalization when contact gone or deceased

Hello, My team is hesitant to use personalization tokens with first name because they've had people reply to emails in the past saying things like "You've got the wrong person", "They don't work here anymore", ect. Our current customers have Leia mais

Responder best practices Email Deliverability Marketing Email

0 avaliações positivas

2 Respostas

Accepted Solution

karstenkoehler

Membro do Hall da Fama | Parceiro

Março 29, 2021 10:02

Hi @JDoty , If you now that your contacts are using shared email addresses, I'd stay away from personalization tokens, unfortunately. The data...Leia mais

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