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Solved
zendevil on October 10, 2022
I want to track email opens and attachment opens outside of Gmail and Outlook, i.e., what the HubSpot browser extension supports. How do I do that?
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
October 11, 2022 04:13
Hi @zendevil , HubSpot email tracking requires either the Sales Chrome extension, the Office 365 add-in or the Outlook desktop add-in. I'm not...read more
Solved
dmattauch on September 26, 2022
Hi, In the marketing email i understand that the opening rate is impacted by email privacy rules. Is it also the case in sequence opening rates? if for example, my marketing email has a 80% opening rate(94% adjusted) but my sequence has read more
0 upvote
1 Reply
Accepted Solution
Key Advisor | Diamond Partner
September 26, 2022 07:40
@dmattauch Hello! This one took some research for me to come up with a hypothesized answer for, it looks like that email privacy mainly affects ma...read more
Solved
JFry3 on June 23, 2022
We have a company that uses the same email address for the whole sales team within their company. How do I enter separate contacts but use the same email address?
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
June 23, 2022 21:27
Hi @JFry3 , Generally, the email address is the unique identifier in HubSpot – and there aren't any ways around this. The same email address c...read more
Solved
PaceSales on June 10, 2022
Hello, This is my first post here on the HS Community, so if I am posting in the incorrect forum, please guide me to the correct one, I am currently tasked with importing company excel data into HS. The data in the spread sheets contains customer read more
Accepted Solution
Top Contributor | Partner
June 11, 2022 02:09
Hi @PaceSales , Have you tried importing the data into HS? If not, you should give it a try. HS automatically looks up a contact's company based...read more
KHolmes7 on September 15, 2021
Hi all, I am wondering if anyone can help me out. I am having some issues with using a converter (from MS Word to HTML) for my companies signatures. What seems to be happening is when I paste the created HTML into the "HTML" tab in "Ema read more
Guide
September 16, 2021 07:30
Oo good to hear that your issue have solved and yes you can mark this ticket as solved. Thank you
Solved
JDoty on March 29, 2021
Hello, My team is hesitant to use personalization tokens with first name because they've had people reply to emails in the past saying things like "You've got the wrong person", "They don't work here anymore", ect. Our current customers have read more
Accepted Solution
Hall of Famer | Partner
March 29, 2021 07:02
Hi @JDoty , If you now that your contacts are using shared email addresses, I'd stay away from personalization tokens, unfortunately. The data...read more
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