Hi @zendevil ,
HubSpot email tracking requires either the Sales Chrome extension, the Office 365 add-in or the Outlook desktop add-in. I'm not...read more
Hi, In the marketing email i understand that the opening rate is impacted by email privacy rules. Is it also the case in sequence opening rates? if for example, my marketing email has a 80% opening rate(94% adjusted) but my sequence has read more
@dmattauch Hello! This one took some research for me to come up with a hypothesized answer for, it looks like that email privacy mainly affects ma...read more
We have a company that uses the same email address for the whole sales team within their company. How do I enter separate contacts but use the same email address?
Hi @JFry3 ,
Generally, the email address is the unique identifier in HubSpot – and there aren't any ways around this. The same email address c...read more
Hello, This is my first post here on the HS Community, so if I am posting in the incorrect forum, please guide me to the correct one, I am currently tasked with importing company excel data into HS. The data in the spread sheets contains customer read more
Hi @PaceSales , Have you tried importing the data into HS? If not, you should give it a try. HS automatically looks up a contact's company based...read more
Hi all, I am wondering if anyone can help me out. I am having some issues with using a converter (from MS Word to HTML) for my companies signatures. What seems to be happening is when I paste the created HTML into the "HTML" tab in "Ema read more
Hello, My team is hesitant to use personalization tokens with first name because they've had people reply to emails in the past saying things like "You've got the wrong person", "They don't work here anymore", ect. Our current customers have read more
Hi @JDoty ,
If you now that your contacts are using shared email addresses, I'd stay away from personalization tokens, unfortunately. The data...read more