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Solved
JMartin1094 on April 26, 2024
Hi all, I'm curious if anyone has had markedly different results for sequence-send campaigns where emails chain under the first sent, or are sent separately with new subject lines. To me, it makes sense to have them stack on one reply threa read more
Accepted solution
Hall of Famer
May 16, 2024 07:59
Agree - I like separate threads, but have seen a few use cases where a threaded reply has been successful. It usually only works if they opened the f...read more
Solved
SMenconi on January 07, 2023
Hi, is it possible to choose from multiple email addresses where to send files once uploaded with your file upload form? Thank you
0 upvote
1 Reply
Accepted solution
Top Contributor | Diamond Partner
January 09, 2023 05:24
Hi @SMenconi , No! it is not possible to choose from multiple email addresses where to send files once uploaded i...read more
Solved
zendevil on October 10, 2022
I want to track email opens and attachment opens outside of Gmail and Outlook, i.e., what the HubSpot browser extension supports. How do I do that?
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
October 11, 2022 07:13
Hi @zendevil , HubSpot email tracking requires either the Sales Chrome extension, the Office 365 add-in or the Outlook desktop add-in. I'm not...read more
Solved
dmattauch on September 26, 2022
Hi, In the marketing email i understand that the opening rate is impacted by email privacy rules. Is it also the case in sequence opening rates? if for example, my marketing email has a 80% opening rate(94% adjusted) but my sequence has read more
0 upvote
1 Reply
Accepted solution
Key Advisor | Diamond Partner
September 26, 2022 10:40
@dmattauch Hello! This one took some research for me to come up with a hypothesized answer for, it looks like that email privacy mainly affects ma...read more
Solved
JFry3 on June 23, 2022
We have a company that uses the same email address for the whole sales team within their company. How do I enter separate contacts but use the same email address?
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
June 24, 2022 00:27
Hi @JFry3 , Generally, the email address is the unique identifier in HubSpot – and there aren't any ways around this. The same email address c...read more
Solved
PaceSales on June 10, 2022
Hello, This is my first post here on the HS Community, so if I am posting in the incorrect forum, please guide me to the correct one, I am currently tasked with importing company excel data into HS. The data in the spread sheets contains customer read more
Accepted solution
Top Contributor | Partner
June 11, 2022 05:09
Hi @PaceSales , Have you tried importing the data into HS? If not, you should give it a try. HS automatically looks up a contact's company based...read more
Solved
JDoty on March 29, 2021
Hello, My team is hesitant to use personalization tokens with first name because they've had people reply to emails in the past saying things like "You've got the wrong person", "They don't work here anymore", ect. Our current customers have read more
Accepted solution
Hall of Famer | Partner
March 29, 2021 10:02
Hi @JDoty , If you now that your contacts are using shared email addresses, I'd stay away from personalization tokens, unfortunately. The data...read more
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