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Solved
HAdams7 on October 22, 2024
Hello, We have been having trouble with one of our shared inboxes in our HubSpot account. The inbox (Microsoft Outlook) will tend to disconnect for no reason and then sometime will reconnect automatically. On the occation we have to connected read more
Accepted solution
Member
October 23, 2024 00:40
Hi @HAdams7 , have you tried reaching out to Microsoft support? Sounds like it could be a problem from their end. You can also check out the st...read more
Solved
Mlho on August 05, 2024
Hi - I was wondering if anyone might be able to help me with this issue. I currently have Hubspot integrated with my Gmail. When a new contact is sending me an email, Gmail has the contact's first and last name displayed (i.e. Jane Doe <jd@gmail. read more
0 upvote
1 Reply
Accepted solution
Participant | Gold Partner
August 09, 2024 06:48
Hi @Mlho , I have a workaround for you. Instead of using the 'Log Email to HubSpot' option (highlighted in red), you can use the 'Add to HubSp...read more
Xiawanbai on July 30, 2024
Hi, Does anyone knows if anything has changed in the settings with the email app? Our Sales Reps need to login everyday even though they are clicking the remember me box. We added the app.hubspot.com to our trusted sites already in Outlook read more
0 upvote
4 Replies
Community Manager
September 26, 2024 15:21
Hey @Xiawanbai I recommend clearing the cache, making sure both the extension and desktop app are up-to-date, and reinstalling the extension to s...read more
Solved
SYu5 on July 10, 2024
Hi wonder if anyone has run into this - we have set up the Gmail integration, and one team member is also using Superhuman. The emails sent from Superhuman are not tracked. Is there a solution for this? Thank you!
1 upvote
4 Replies
Accepted solution
Hall of Famer
July 23, 2024 07:50
Hi @SYu5 as @MBarakat mentioned you can't automatically track the emails from SuperHuman, but that user can use the BCC method
Solved
Ishan5 on June 27, 2024
Hi @All 1 Can we create an Opportunity in Salesforce through a HubSpot workflow and assign the lead to a sales rep using a workflow in HubSpot? 2 Instead of replying through a generic domain, can we add a personal sales rep's domain for the autor read more
Accepted solution
Hall of Famer
July 01, 2024 08:23
@Ishan5 I'm not able to build out the solution for you, this would require more context about what triggers a deal to be created, how your deals ar...read more
cp_sk on April 24, 2024
Hi, is there a way to send an email to HubSpot and create a deal from the content of the mail? I thought that there is an HubSpot email address where you can send emails to. And from that I want to build a workflow to create a deal. Is t read more
1 upvote
2 Replies
Participant
April 24, 2024 17:00
Thanks @PamCotton , but unfortunately I can't find the email under "Integrations" and there is no extra "Email" tab. But I found two mails addresse...read more
JCameron2 on April 05, 2024
Hey everyone! Are you finding it challenging to inspire your sales team to fully embrace the potential of your CRM system? Fear not, you're in familiar territory... Many of our customers here at HubSpot have encountered this challenge through read more
HubSpot Employee
June 07, 2024 16:24
@Jnix284 You are spot on here! Top-down leadership is key. Anytime I see sales leaders come in and essentially mandate CRM usage, i.e. "If it's not...read more
Solved
RolandGP on January 16, 2024
Hi There, I have certain contacts who work for the same company, but in a different region. I have therefore created a new company to keep them seperate. Now I want to move all past email to the new company. As a first step I have associated the c read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
January 16, 2024 08:20
Hi @RolandGP , In the HubSpot user interface, there is unfortunately no such thing as bulk activity association. You would have to do this one...read more
Solved
KMace3 on November 02, 2023
What are your best practicing for seeing your email responses in HubSpot? We create records (tickets) in a custom object to fulfill our service department's orders. The service department communicates with the customer and needs a way to see wh read more
Accepted solution
Hall of Famer | Partner
November 02, 2023 14:53
Hi @KMace3 , Have you set up your custom object like the native ticket object? If so, I'd approach this by filtering for the status the ticket...read more
Solved
AP-ARWCV on September 18, 2023
Hello - We are a small art boutique where people visit us several times to make a variety of projects. They register via their email address (which I realize is the primary key). We want to track each visit (date and workshop name - each is uni read more
Accepted solution
Hall of Famer | Partner
September 18, 2023 01:01
Hi @AP-ARWCV , If you want to see the individual visits on a contact record, you could indeed use activities. These are explained in detail he...read more
DDalton on August 13, 2023
Hello, I am VERY new to hubspot and struggling. I attached hubspot to my gmail and cannot figure out how to filter all the junk mail out.. I finally just unconnected and will just email from Hubspot.. Thanks in advance
0 upvote
3 Replies
Hall of Famer | Partner
August 13, 2023 12:43
Hi @DDalton , Could you please provide more details? There are various tools inside and outside of HubSpot you could be referring to. There is...read more
kauthar on August 12, 2023
I need your kind assitance to create HTML code for a charity school.
Community Manager
August 14, 2023 04:54
Hi @kauthar , Thank you for reaching out to the Community! Are you creating an email signature from scratch? If that's the case, I'd recomme...read more
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