Hello, We have been having trouble with one of our shared inboxes in our HubSpot account. The inbox (Microsoft Outlook) will tend to disconnect for no reason and then sometime will reconnect automatically. On the occation we have to connected read more
Hi @HAdams7 , have you tried reaching out to Microsoft support? Sounds like it could be a problem from their end. You can also check out the st...read more
Hi - I was wondering if anyone might be able to help me with this issue. I currently have Hubspot integrated with my Gmail. When a new contact is sending me an email, Gmail has the contact's first and last name displayed (i.e. Jane Doe <jd@gmail. read more
Hi @Mlho ,
I have a workaround for you. Instead of using the 'Log Email to HubSpot' option (highlighted in red), you can use the 'Add to HubSp...read more
Hi, Does anyone knows if anything has changed in the settings with the email app? Our Sales Reps need to login everyday even though they are clicking the remember me box. We added the app.hubspot.com to our trusted sites already in Outlook read more
Hey @Xiawanbai I recommend clearing the cache, making sure both the extension and desktop app are up-to-date, and reinstalling the extension to s...read more
Hi wonder if anyone has run into this - we have set up the Gmail integration, and one team member is also using Superhuman. The emails sent from Superhuman are not tracked. Is there a solution for this? Thank you!
Hi @All 1 Can we create an Opportunity in Salesforce through a HubSpot workflow and assign the lead to a sales rep using a workflow in HubSpot? 2 Instead of replying through a generic domain, can we add a personal sales rep's domain for the autor read more
@Ishan5 I'm not able to build out the solution for you, this would require more context about what triggers a deal to be created, how your deals ar...read more
Hi, is there a way to send an email to HubSpot and create a deal from the content of the mail? I thought that there is an HubSpot email address where you can send emails to. And from that I want to build a workflow to create a deal. Is t read more
Thanks @PamCotton , but unfortunately I can't find the email under "Integrations" and there is no extra "Email" tab. But I found two mails addresse...read more
Hey everyone!
Are you finding it challenging to inspire your sales team to fully embrace the potential of your CRM system? Fear not, you're in familiar territory... Many of our customers here at HubSpot have encountered this challenge through read more
@Jnix284 You are spot on here! Top-down leadership is key. Anytime I see sales leaders come in and essentially mandate CRM usage, i.e. "If it's not...read more
Hi There, I have certain contacts who work for the same company, but in a different region. I have therefore created a new company to keep them seperate. Now I want to move all past email to the new company. As a first step I have associated the c read more
Hi @RolandGP ,
In the HubSpot user interface, there is unfortunately no such thing as bulk activity association. You would have to do this one...read more
What are your best practicing for seeing your email responses in HubSpot? We create records (tickets) in a custom object to fulfill our service department's orders. The service department communicates with the customer and needs a way to see wh read more
Hi @KMace3 ,
Have you set up your custom object like the native ticket object? If so, I'd approach this by filtering for the status the ticket...read more
Hello - We are a small art boutique where people visit us several times to make a variety of projects. They register via their email address (which I realize is the primary key). We want to track each visit (date and workshop name - each is uni read more
Hi @AP-ARWCV ,
If you want to see the individual visits on a contact record, you could indeed use activities. These are explained in detail he...read more
Hello, I am VERY new to hubspot and struggling. I attached hubspot to my gmail and cannot figure out how to filter all the junk mail out.. I finally just unconnected and will just email from Hubspot.. Thanks in advance
Hi @DDalton ,
Could you please provide more details? There are various tools inside and outside of HubSpot you could be referring to. There is...read more
Hi @kauthar ,
Thank you for reaching out to the Community!
Are you creating an email signature from scratch? If that's the case, I'd recomme...read more