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Solved
dmattauch on September 26, 2022
Hi, In the marketing email i understand that the opening rate is impacted by email privacy rules. Is it also the case in sequence opening rates? if for example, my marketing email has a 80% opening rate(94% adjusted) but my sequence has read more
0 upvote
1 Reply
Accepted Solution
Participant
September 26, 2022 07:40
@dmattauch Hello! This one took some research for me to come up with a hypothesized answer for, it looks like that email privacy mainly affects ma...read more
Solved
dmattauch on September 22, 2022
Hi, How would i go about tracking service email response. Does the property "sales email replied date" would work in a workflow from my support users? Thanks David
0 upvote
1 Reply
Accepted Solution
Guide | Diamond Partner
September 23, 2022 00:29
Hey @dmattauch , These emails will come under marketing emails. In workflows Navigate to > If/then branches > select Marketing emai...read more
Solved
dmattauch on September 21, 2022
Hi, If i go to the restore bin, and i see a bunch of contacts deleted, and the user that deleted them, but is there a way to see the deletion history. Like if it was deleted manually or by a workflow, etc?? I have a user that deleted 320 read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
September 21, 2022 07:57
Hi @dmattauch , In these cases, I'd recommend reaching out to HubSpot customer support to investigate. They can usually identify the cause of ...read more
Solved
Ktamir on August 21, 2022
Hi, I remember seeing somewhere an update about the option to create a custom unique property. Is this correct?
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
August 21, 2022 02:15
Hi @Ktamir , That's correct, see the full announcement below. Best regards! -- Contacts | Companies | Deals | Tickets | Set...read more
Solved
samthemiller on August 17, 2022
Hey all ! I know that HubSpot offers a ton of customisation options for this, but I am curious to know: how do your (sales) teams use lead status? For us, we're currently using: New (for everything that is fresh into our CRM and has never been read more
0 upvote
1 Reply
Accepted Solution
Recognized Expert | Platinum Partner
August 17, 2022 12:09
Hi @samthemiller , We've used a similar approach in the past. Another way is using an active list (using whatever criteria mix makes sense) an...read more
jolle on August 05, 2022
How many of you believe (or have clients have who believe) that the secret to growing a business is more new leads? It seems to check out — more new leads means more new opportunities to make a sale and expand that market that you serve. But wha read more
Community Manager
August 16, 2022 11:55
Hey @jolle , You're very welcome! 🙂 Thank you for helping out our community! Best, Kristen
dmattauch on July 18, 2022
Hi, I created a custom object that is associated to deals, contacts and companies. However, the email/call communication from those objects doesn't show on my custom object. I'm unsure how to investigate the problem/fix it. T read more
1 upvote
1 Reply
Community Manager
July 19, 2022 02:29
Hi @dmattauch Thank you for reaching out. From what I can see here , it seems it should be possible with deals and tickets. However,...read more
maxclark on July 14, 2022
Hey 👋 What do you do when a contact leaves a company? I don't want to remove the association with the company so we can keep the history, etc... I also don't want to change their name, or email address (makes searching not ideal It wou read more
Participant
July 27, 2022 06:49
We also want to keep the contact so we can have a clear history of what that person's role was in specific projects. We leave in HubSpot, unsubscribe...read more
Solved
dmattauch on June 30, 2022
Hi, I was wondering if there was a way to see the association history. For example if a contact was associated with a company, i want to know -date -source of association (manual, API, etc..) I need it to troubleshoot some association read more
0 upvote
3 Replies
Accepted Solution
Hall of Famer | Partner
June 30, 2022 01:51
Hi @dmattauch , Yes, you can find the instructions here: https://knowledge.hubspot.com/crm-setup/associate-records#view-a-record-s-associatio...read more
Solved
dmattauch on June 24, 2022
Hi, I am trying to do some cleanup as i created many properties over time. Is there a way to export my list of created properties with : -number of the property with a value -number of workflows/reports that use this property Many than read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
June 24, 2022 02:27
Hi @dmattauch , The official property export ( Settings > Properties > Export all properties ) tells you which other assets referenc...read more
Edyta7510 on June 21, 2022
Hello, I'm struggling to set up a good framework for managing product unit costs in HubSpot. The unit cost for the same product may differ from customer to customer, it may be even different for certain orders of the same product on the same acc read more
Top Contributor
June 28, 2022 05:12
@TrujayJay @LouiseGlover Hi Guys, You are both right this can be done with custom fields on products. The only drawback is that the values wo...read more
CNina-Soto on June 18, 2022
For all the real estate peeps in the room... How are you tracking subject properties??? I'm trying to figure out a way to track the properties owned by any particular contact. The goal is to be able to search for anyone who currently owns a single read more
Community Manager
June 21, 2022 04:46
Hi @CNina-Soto , Thank you for reaching out to the Community! I wanted to tag a couple of HubSpot experts to see if they have any advice: ...read more
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