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  • JessicaH on July 24, 2020
    17 upvotes
    35 Replies
    Hello everyone, My name is Jess and I'm a Community Manager here at HubSpot. Every now and then it happens to me that I learn something about HubSpot and it feels like a moment of sudden insight, literally an aha-moment. ...
    Reply
    Participant
    October 05, 2021 11:42
    Thank you for the #placeholder tip! Exactly something I was after today 🙂
  • Solved
    danmoyle on September 21, 2021
    0 upvotes
    7 Replies
    Once you've named your Branding Kit in your HubSpot settings, can you edit the name? If you've spelled something wrong or called it the wrong brand, can you change it?
    Reply
    Top Contributor | Diamond Partner
    October 04, 2021 04:12
    Thank you @TiphaineCuisset for checking in. Yes, Support was able to help me as users cannot change the name on their own right now. Thank you!
  • Solved
    AMElam on June 02, 2021
    0 upvotes
    2 Replies
    Hello! We had an employee leave our company and they owned some of our folders. We have deleted them from our users, but their name is still on a lot of our folders as the owner. Any ideas on how we can remove them without reuploading everything...
    Reply
    Top Contributor | Diamond Partner
    June 08, 2021 02:48
    @AMElam , I've done a check but currently there is no way to transfer ownership for assets uploaded by the deactivated user. If you would like...
  • Solved
    mkarsten on September 21, 2017
    0 upvotes
    2 Replies
    Lately, when I search for a contact, what I type is being auto corrected. Almost every time I type an email address, it's correcting it, so it has to be entered more than once or I have to search by something else more recognizable. I don't remember...
    Reply
    Top Contributor
    September 21, 2017 10:30
    Thanks for the input! That explains why I didn't have a problem before, I was using Firefox. That is, until I started having problems with the interf...
  • indyandi on July 23, 2017
    1 upvotes
    1 Replies
    For the past several weeks,every time I try to use Hubspot in Firefox, the pages won't load. They just keep cycling. I can use it just fine in Chrome, but Firefox is my primary browser. Is anyone else experiencing this issue or can help me figure ou...
    Reply
    Recognized Expert | Platinum Partner
    July 24, 2017 13:51
    Common issues that occur with FireFox are out of date versions or add-ons causing issues. I would make sure you're up-to-date, clear your cache and w...
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