I'm working with hubspot native marketing SMS, and there has to be a better way for our sales reps to create and send one off messages instead of creating new "templates" every single time?

Hi all, We are new to using HubSpot SMS and need to create an Inbound SMS Autoresponder workflow. We want to be able to send a canned SMS response to anyone who replies to an SMS, e.g., "I need help with," Your product has caused a problem," etc. read more

In the ever-evolving landscape of business communication, understanding the tools at your disposal is crucial for effective customer engagement. Two messaging options that we support at HubSpot are short codes and long codes, specifically the 10DLC read more

I'm trying to give our sales reps and account managers better insight when we get inbound SMS from outbound SMS campaigns. Right now, only the marketing team has access to the HubSpot. Is there a way through workflows to trigger an email to inte read more

Hi there, I have a large list of contacts that do not have the "phone number" property correctly formated in HubSpot so I cannot send them SMS through HubSpot or mark them as SMS subscribed. Correct number format is +1 (123) 123-4567 read more

I am struggling to make the SMS texting add on from HubSpot Usable. After I got all the consent requirements figured out, now the issue I am running into is getting people subscribed into the SMS feature. After working with Support, I learned the read more

Does the SMS Beta support sending images? Or plan on supporting images in the future?