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OJohnson777 on June 10, 2025
I'm working with hubspot native marketing SMS, and there has to be a better way for our sales reps to create and send one off messages instead of creating new "templates" every single time?
0 upvote
1 Reply
Recognized Expert | Diamond Partner
June 10, 2025 11:19
Hi @OJohnson777 , At this time, the SMS function native to HubSpot is more geared around marketing vs 1:1 sales SMS messages, which is why one...read more
Solved
pinchvalve on October 10, 2024
This has been the support screen for several days, has chat and callback support ended for everyone or just for me?
0 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
October 10, 2024 13:59
Hi @pinchvalve , As far as I know it has not, no. I would say that HubSpot's support team can be subject to sick leaves, time offs, and unexpe...read more
Solved
MiguelMCGPTW on July 03, 2024
Alguien sabe cómo corregir este error o mejorar: Este mensaje no se puede enviar porque WhatsApp ha limitado la cantidad de mensajes que puede enviar este número de teléfono. Esto puede deberse a tu calificación de calidad, una calificación de What read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
July 03, 2024 11:31
Hola @MiguelMCGPTW , Puedes encontrar más detalles sobre esto e instrucciones aquí: https://developers.facebook.com/docs/whatsapp/messaging-l...read more
Solved
MFernandez_VM on July 19, 2023
hi brilliant HS minds! I have a question for you: what would you do to set up two chats, in the same pages, but at different times. So far my only way of doing it is just switching on and off when the chats are live: Happy to give a read more
1 upvote
2 Replies
Accepted solution
Recognized Expert | Partner
July 19, 2023 08:47
Hey @MFernandez_VM , thanks for reaching out! This is an excellent question. Honestly, it probably will be tricky to accomplish through two se...read more
Solved
KaKaRoT on May 30, 2023
Hello, I want to create a chatbot and need to make it live on the website (hosted on WordPress) & on landing pages (HubSpot Professional). In the chatbot, I want to capture a few details from the visitor such as name, email, contact numb read more
Accepted solution
Hall of Famer | Partner
May 30, 2023 05:23
Hi @KaKaRoT , You can find step-by-step instructions for how to do that here: https://knowledge.hubspot.com/chatflows/create-a-bot Ple...read more
Solved
DJohnson4 on February 28, 2023
Hi, Is it possible to convert a single-line text field into a date picker property? We are a travel company that has a chatbot live on our website as another channel for people to request a quote. One of the queries in this chatbot is "W read more
Accepted solution
Hall of Famer | Partner
February 28, 2023 11:07
Hi @DJohnson4 , I'm not aware of any default workflow actions which would help with this. This can however be achieved with custom code action...read more
MEmran on June 07, 2022
Facebook Messenger is not showing in my recent contacts. Has anyone experienced this issue before Before: You can see the labeled Messenger After: Messenger is not seen in this Please if anybody has the solution I would ap read more
1 upvote
5 Replies
Participant
June 16, 2022 17:14
You're welcome, @kvlschaefer 😀
Solved
SPoulsen on April 15, 2022
Our company recently aquired a buisness unit for our new brand. We have one website for each brand, and we want to have live chat on both. Is there a way to seperate chat by buisness unit?
0 upvote
2 Replies
Accepted solution
Guide | Platinum Partner
April 18, 2022 12:28
@SPoulsen It is possible to have two seperate chats on your two websites, have the two chats come into different inboxes and even have different te...read more
Solved
BSchmitt on December 09, 2021
Hi there. I am missing the opportunity to combine chatflows and the livechat feature. We like to offer a chatflow to users first, so we can provide helpful information at an early tage and may already solve the customers request. If they like to cha read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
December 09, 2021 05:34
Hi @BSchmitt , There is a bot action for this called "Send to team member", you can find instructions to set this up here: A Guide to Bot Act...read more
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