Workflow that would pull contacts that error out in a sequence
SOLVE
Hello,
I need a work around for process behind doing a workflow that would pull contacts that error out in a sequence at the email step due to a bounce/no emails and put them into a separate sequence that only has calling steps.
Workflow that would pull contacts that error out in a sequence
SOLVE
If you have Enterprise you can automatically enroll contacts in a sequence and what you're asking is quite possible.
If not, the best that you can do is to create an active list that would capture these people and enroll that list in a workflow that assigns the task to the contact owner to enroll them in the call only sequence.
Workflow that would pull contacts that error out in a sequence
SOLVE
If you have Enterprise you can automatically enroll contacts in a sequence and what you're asking is quite possible.
If not, the best that you can do is to create an active list that would capture these people and enroll that list in a workflow that assigns the task to the contact owner to enroll them in the call only sequence.