Who watched Game of Thrones last night? If so, I have a question about ....social
...where is Nymeria?
Just kidding. Sorry for the foolery, I was just curious to see how many other Community members would be drawn to that subject line.
So I'm really relying on HubSopt's social monitoring streams to listen out for any customers who are frustrated with our products/services. I've entered a HUGE list of negative words, but what I'm no realising is that some of them are often triggered by our blog posts.
E.g. the word 'fail' often shows up in the stream if customers tweet out a blog post like 'Top 5 Reasons your pizza dough is failing to impress'. I run a recipe blog, and our product is a recipe/ingredient delivery service.
Interested to know your thoughts! Long term HubSpot Sales and Marketing user, but I feel my social strategy with HubSpot could be better! A lot better!