Tips, Tricks & Best Practices

AdamQ
Participant | Elite Partner
Participant | Elite Partner

WhatsApp and Live chat - can it be connected?

SOLVE

Hi, I wonder if I can use Chat on my HubSpot website that would use WhatsApp. In a perfect world a customer could communicate via live chat with marketing specialist who would use Hubspot inbox.

 

Is it possible?

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1 Accepted solution
ankitparmar09
Solution
Top Contributor

WhatsApp and Live chat - can it be connected?

SOLVE

WhatsApp and Live chat - can it be connected?

 

Hey @AdamQ 


Yes, it is possible to connect to WhatsApp and Live Chat in HubSpot.
References link: https://knowledge.hubspot.com/inbox/connect-whatsapp-to-the-conversations-inbox

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2 Replies 2
AdamQ
Participant | Elite Partner
Participant | Elite Partner

WhatsApp and Live chat - can it be connected?

SOLVE

But can it be used via applet on a website? I want my customers to use it just like here.LiveChat-1

0 Upvotes
ankitparmar09
Solution
Top Contributor

WhatsApp and Live chat - can it be connected?

SOLVE

WhatsApp and Live chat - can it be connected?

 

Hey @AdamQ 


Yes, it is possible to connect to WhatsApp and Live Chat in HubSpot.
References link: https://knowledge.hubspot.com/inbox/connect-whatsapp-to-the-conversations-inbox