Tips, Tricks & Best Practices

emacd33
Participant

Way to move marketing email records in accidentally merged contacts?

Résolue

I have two contacts that were accidentally merged together.  I've been able to create a new one record, move that email address, and manually re-associate each email to the right contact.

 

I was hoping I could do somehting similar with Marketing emails but they don't appear to have the same association options that I can update.  Is there another way to do this?

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karstenkoehler
Solution
Au panthéon de la communauté | Partenaire solutions
Au panthéon de la communauté | Partenaire solutions

Way to move marketing email records in accidentally merged contacts?

Résolue

Hi @emacd33,

 

Unfortunately, marketing emails cannot be manually associated to other contacts – I'm not aware of any ways to achieve this.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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karstenkoehler
Solution
Au panthéon de la communauté | Partenaire solutions
Au panthéon de la communauté | Partenaire solutions

Way to move marketing email records in accidentally merged contacts?

Résolue

Hi @emacd33,

 

Unfortunately, marketing emails cannot be manually associated to other contacts – I'm not aware of any ways to achieve this.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

emacd33
Participant

Way to move marketing email records in accidentally merged contacts?

Résolue

Thank you Karsten.

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