Tips, Tricks & Best Practices

SVerma8
Member

Want to create a 2way sync between Jira and Hubspot

Hello,

 

I did Hubspot Jira Integration and that is working fine. One issue that I am facing is syncing the Ticket priority from Jira to Huspot and from Hubspot to Jira.

 

In Hubspot Priority field, we have only status Low, Medium & High. No further values can be added.

 

In Jira, We can create Custom values for Priority field.

 

Solution I opted :

 

1. Created a custom field with the values in the drop down as per the ticket priority values available in Jira

2. Added the newly created Custom field to my view.

3. Created a Custom workflow that will sync the values from Jira to Hubspot and vice versa.

 

Problem :

The Action to execute the workfow is 

Jira issue priority is updated in the last (x) days.

 

This is only getting executing once a day not everytime the Jira issue priority is updated.

 

Can you suggest me a solution on how this can be implemeted?

 

I want to sync values everytime the Jira Issue Priority is updated.

 

Thank you in advance.

0 Upvotes
2 Replies 2
Shay_B
Contributor

Want to create a 2way sync between Jira and Hubspot

I think Jira Issue is known with re-enrolment should trigger it every time non?

0 Upvotes
PamCotton
Community Manager
Community Manager

Want to create a 2way sync between Jira and Hubspot

Hello @SVerma8 , thank you for posting in our Community! I want to share this knowledge base with more details about the integration and add our top experts to this conversation @JonPayne @GreyHamilton any recommendations to @SVerma8 matter? 

 

Thank you,

Pam

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