Users are receiving 3 emails for the same lead

tolnaes · ‎Jun 18, 2020

Hi Community!

My coworkers and I are experiencing a 3-fold set ov emails being received for every lead that is changed. This is in addition to app- and Slack-notification.

Do any of you have any tips or besr practices when it comes to the general use om notifications?

Please find example in the photo

All help is greatly appriciated,
Best regard

JessicaH · ‎Jun 22, 2020

Hi @tolnaes,

Thanks for reaching out.

This article about user notifications might be a good starting point for you.

Notifications are user-specific, so the settings have to be adjusted for every single user.

Take care!

Jess

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