Unable to upload image

[Fran_10]

Hi, I have created a landing page but I am unable to upload a featured image. I have tried every way of adding an image - outside of the landing page too too, but I can only add from my library, not upload a new image. 

Can anyone advise?

Thanks 

[Ian_Matt]

Hi @Fran_10 , can you share a bit more about what's going wrong in the process for you? Is the upload button not working with you click it or not appearing?

[MohamadTohme]

I have the same problem that @Fran_10 has and am still not able to upload my image

[kvlschaefer]

Hi @MohamadTohme,

Are you still experiencing this issue? If yes, it would be great if you can create a new post to ensure visibility among our Community members.

Make sure to include screenshots, examples and steps you have taken so far in your new post in order for the community to better assist.

Thank you,

Kristen

[Fran_10]

Hi, the button appears, but clicking on it doesn't do anything.
TIA

[Ian_Matt · Accepted solution]

Hi @Fran, could be a number of things like your browser not being up to date, or an extension conflicting, a caching issue. I would recommend:
- Clearing your cache

- Updating your browser
- Disabling extensions

to see if that helps!