Tips, Tricks & Best Practices

Fran_10
Participant

Unable to upload image

SOLVE

Hi, I have created a landing page but I am unable to upload a featured image. I have tried every way of adding an image - outside of the landing page too too, but I can only add from my library, not upload a new image. 

 

Can anyone advise?

Thanks 

0 Upvotes
1 Accepted solution
Ian_Matt
Solution
Top Contributor

Unable to upload image

SOLVE

Hi @Fran, could be a number of things like your browser not being up to date, or an extension conflicting, a caching issue. I would recommend:
- Clearing your cache

- Updating your browser
- Disabling extensions

to see if that helps!

Ian Matthews
HubSpot Expert

Freelance HubSpot Expert

View solution in original post

5 Replies 5
Ian_Matt
Top Contributor

Unable to upload image

SOLVE

Hi @Fran_10 , can you share a bit more about what's going wrong in the process for you? Is the upload button not working with you click it or not appearing?

Screenshot 2021-12-01 at 16.28.24.png

Ian Matthews
HubSpot Expert

Freelance HubSpot Expert

MohamadTohme
Member

Unable to upload image

SOLVE

I have the same problem that @Fran_10 has and am still not able to upload my image

 

0 Upvotes
kvlschaefer
Community Manager
Community Manager

Unable to upload image

SOLVE

Hi @MohamadTohme,

 

Are you still experiencing this issue? If yes, it would be great if you can create a new post to ensure visibility among our Community members.

 

Make sure to include screenshots, examples and steps you have taken so far in your new post in order for the community to better assist.

 

Thank you,

Kristen


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Fran_10
Participant

Unable to upload image

SOLVE
Hi, the button appears, but clicking on it doesn't do anything.
TIA
0 Upvotes
Ian_Matt
Solution
Top Contributor

Unable to upload image

SOLVE

Hi @Fran, could be a number of things like your browser not being up to date, or an extension conflicting, a caching issue. I would recommend:
- Clearing your cache

- Updating your browser
- Disabling extensions

to see if that helps!

Ian Matthews
HubSpot Expert

Freelance HubSpot Expert