Tips, Tricks & Best Practices

JenMiller13
Member

Tracking WHO clicked a CTA

SOLVE

Is there a way to track who specifically clicked on a CTA? I'm not talking about how many clicks. I was asked if it was possible to see who clicked on the CTA to get to a specific form on our site. That way we can compare who clicked on the CTA to those who actually finished/submitted the form and contact those who didn't. I haven't been able to find anything. Any help is appreciated. Thanks!

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2 Accepted solutions
amwilie
Solution
Key Advisor | Elite Partner
Key Advisor | Elite Partner

Tracking WHO clicked a CTA

SOLVE

You can create a List and use the Call-to-actions and Form submissions filters to add users to it that have clicked on a specific CTA but did not fill out a specific form. Click here for a quick tutorial on how to add those filters. You can then use that list to send emails to those specific users.

If this answer solved your question, please mark it as the solution!

Alyssa Wilie

Web Developer at Lynton

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karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Tracking WHO clicked a CTA

SOLVE

Hi @JenMiller13,

 

You can filter for contacts who have clicked a specific CTA by creating an active list (Menu > Contacts > Lists).

 

karstenkoehler_0-1669786151751.png

 

 

If you're on a Marketing Hub Enterprise subscription, you can also to nicely visualize how many contacts go from one step to another: https://knowledge.hubspot.com/reports/create-a-journey-report

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

View solution in original post

2 Replies 2
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Tracking WHO clicked a CTA

SOLVE

Hi @JenMiller13,

 

You can filter for contacts who have clicked a specific CTA by creating an active list (Menu > Contacts > Lists).

 

karstenkoehler_0-1669786151751.png

 

 

If you're on a Marketing Hub Enterprise subscription, you can also to nicely visualize how many contacts go from one step to another: https://knowledge.hubspot.com/reports/create-a-journey-report

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

amwilie
Solution
Key Advisor | Elite Partner
Key Advisor | Elite Partner

Tracking WHO clicked a CTA

SOLVE

You can create a List and use the Call-to-actions and Form submissions filters to add users to it that have clicked on a specific CTA but did not fill out a specific form. Click here for a quick tutorial on how to add those filters. You can then use that list to send emails to those specific users.

If this answer solved your question, please mark it as the solution!

Alyssa Wilie

Web Developer at Lynton

explore hubspot themes from lynton

Need custom website/integration development or help optimizing HubSpot for your organization?
Schedule a consultation with us, an award-winning HubSpot Elite Partner.


Or check out our blog to get the latest in marketing, design, integration, and HubSpot knowledge.