Is there a way to track who specifically clicked on a CTA? I'm not talking about how many clicks. I was asked if it was possible to see who clicked on the CTA to get to a specific form on our site. That way we can compare who clicked on the CTA to those who actually finished/submitted the form and contact those who didn't. I haven't been able to find anything. Any help is appreciated. Thanks!
You can create a List and use the Call-to-actions and Form submissions filters to add users to it that have clicked on a specific CTA but did not fill out a specific form. Click here for a quick tutorial on how to add those filters. You can then use that list to send emails to those specific users.
If this answer solved your question, please mark it as the solution.
Jul 28, 202311:11 AM - edited Jul 28, 202311:17 AM
Top Contributor
Tracking WHO clicked a CTA
SOLVE
(Update: found it, but not where I would expect it. Poor UX. If I search marketing interaction properties, I get the options below, no CTA. If I search 'calls to action' I find them, but they are categorized with the same "marketing interactions' category that seemed to not include it in the previous search)
I tried to recreate this and I don't see Calls to action as an option in Marketing Interaction filters.
Jul 28, 202311:11 AM - edited Jul 28, 202311:17 AM
Top Contributor
Tracking WHO clicked a CTA
SOLVE
(Update: found it, but not where I would expect it. Poor UX. If I search marketing interaction properties, I get the options below, no CTA. If I search 'calls to action' I find them, but they are categorized with the same "marketing interactions' category that seemed to not include it in the previous search)
I tried to recreate this and I don't see Calls to action as an option in Marketing Interaction filters.
You can create a List and use the Call-to-actions and Form submissions filters to add users to it that have clicked on a specific CTA but did not fill out a specific form. Click here for a quick tutorial on how to add those filters. You can then use that list to send emails to those specific users.
If this answer solved your question, please mark it as the solution.