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Sep 23, 2020 6:31 AM
As a CSM working with many excellent customers, it's clear that sometimes HubSpot customers have so much on their spinning plates; planning and implementing campaigns or trying to close deals, that they can feel too swamped to make time to have regular catch-ups with their CSM.
Sep 23, 2020 6:36 AM
Fantastic advice, @Kristin-Fox!