Ticket functionality

EMAPJ
Member

Is it possible to create ticket templates?  I am wanting to create links to support tickets with a list of possible issues in  drop down.  The client uses this link to convey tech issues.  Is this possible?

1 Reply 1
jennysowyrda
Community Manager

Hi @EMAPJ,

 

While this is not a functionality at the moment, other users have requested this as well. I would recommend upvoting this idea if you would like to see this implemented going forward.

 

Thank you,
Jenny

0 Upvotes