Taking advantage of the Inbox feature

[Simoneponti89]

Good morning,

I am asking for support to take advantage of Inbox features for lead generation.

I would like to understand what are the tips, best practices, and anything that can be used for generating new leads.

For example, is it possible to save a lead who prefers to write to the generic email address instead of filling out a form?
Is it possible to create follow-up workflows and for internal notifications?

Thank you in advance.

Regards,

Simone

[Simoneponti89]

Hello @PamCotton,

Thanks for the answer.

I am also waiting for the reccomandations of @Mike_Eastwood @BukunmiOdetayo @AdamLPW.

Best regards.

Simone

[PamCotton]

Hello @Simoneponti89 thank you for posting in our Community!

I want to share this knowledge base with a guide to the conversations inbox.

And invite our top experts to this conversation @Mike_Eastwood @BukunmiOdetayo @AdamLPW any recommendations to @Simoneponti89?

Thank you,

Pam