Tips, Tricks & Best Practices

ErikaJ
Participant | Platinum Partner
Participant | Platinum Partner

Suggestions for Internal SMS for Notifications?

Since the sunsetting of the Send Internal SMS option in the workflows, I am looking for a solution that will allow our sales team to receive text message notifications when a new hot lead is assigned to them. I'm curious if anyone has recommendations for a 3rd party provider that has been good for this function. The HubSpot SMS add-on and most 3rd party providers seem to be focused on Marketing to contacts, which isn't something we're interested in. We just want our team to get a text when they have a lead. 

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2 Replies 2
PamCotton
HubSpot Alumni
HubSpot Alumni

Suggestions for Internal SMS for Notifications?

Hey @ErikaJ, thank you for posting in our Community!

 

You can trigger the SMS from HubSpot using custom workflows or an automation tool to send notifications to your team.

 

To our top experts @Gaurav_Aggarwal and @TomM2 do you have any other recommendations for @ErikaJ matter?

 

Thank you,

Pam

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ErikaJ
Participant | Platinum Partner
Participant | Platinum Partner

Suggestions for Internal SMS for Notifications?

Hi thanks  - could you elaborate on how to trigger the SMS with a custom workflow? I was under the impression that the "send internal SMS" option had been sunset.

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