Solution: Achieve ITAR & FedRAMP Compliance While Using HubSpot

CEustace
Member | Gold Partner
Member | Gold Partner

Hey everyone! I've noticed several threads about aerospace, defense, and government contractors struggling to use HubSpot while meeting ITAR and FedRAMP requirements. I wanted to share a practical solution that's working well for companies in regulated industries.

The Problem

HubSpot uses both AWS and Google Cloud Platform (GCP) for hosting. While AWS can be ITAR-compliant, GCP specifically doesn't support ITAR-controlled data Launchteaminc.

Plus, HubSpot currently lacks FedRAMP authorization—a deal-breaker for federal agencies, DoD contractors, and anyone pursuing CMMC Level 2 HubSpotHubSpot.

The Solution: Box + Box Connector + HubSpot

Here's the straightforward approach:

Box handles your sensitive stuff: Box is FedRAMP High Authorized (assessed against 421+ security controls) and supports ITAR, DoD SRG IL4, NIST 800-171, and FIPS 140-2 U.S. Government Compliance at Box +2. It has DoD Level 4 authorization for Controlled Unclassified Information (CUI), including Export Control data Box Blog.

HubSpot does what it does best: Keep using HubSpot for CRM, deals, marketing automation, and customer service—just don't store ITAR-controlled documents or CUI there.

Box Connector bridges the gap: Install it from the HubSpot App Marketplace to:

  • Store sensitive files in your compliant Box environment
  • Access and share them seamlessly through HubSpot workflows
  • Maintain required audit trails and access controls
  • Deliver files securely through HubSpot portals
  • Get unlimited e-signatures via Box Sign (no per-envelope fees!)

How It Works

Think of it as smart data segregation:

  • Regular business data (contacts, deal stages, general emails) → HubSpot
  • Controlled data (ITAR technical files, CUI, sensitive documents) → Box
  • The connection → Box Connector handles it automatically

Why This Matters

The stakes are high: RTX Corporation paid $200 million for 750 ITAR violations, and Airbus faced a $3.9 billion fine Box Blog. Federal contracts increasingly require FedRAMP compliance HubSpot, and you can't afford to get this wrong.

Perfect For:

  • Aerospace & defense contractors
  • Federal agencies
  • DoD contractors handling CUI
  • Companies pursuing CMMC Level 2
  • State & local government agencies
  • Anyone balancing HubSpot's power with compliance needs

Getting Started

  1. Configure your Box instance for ITAR/FedRAMP (work with Box or a certified partner)
  2. Install Box Connector: https://app.hubspot.com/ecosystem/9051633/marketplace/apps/marketing/cms-development/box-connector
  3. Define clear policies for data classification
  4. Train your team on what goes where

Happy to answer questions about implementation! Anyone else using this approach?

 

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