Sales Email Sequence Out of Office

[HSaunders]

Hi Community

If I set up a sales email sequence and have the rule on to stop sequence when a contact replies, does anyone know if I receive an out of office reply does that stop the rest of the sequences completing? 

Thank you 

Heather 

[Josh]

Hi @HSaunders,

I believe that might vary based on how the email service is handled on the recipient's end. For example, Outlook might handle this differently than Gmail. 

Josh

[Josh · Accepted solution]

Hi @HSaunders,

An out-of-office autoresponse will not stop a sequence. It will continue until a person actually responds, books a meeting, or meets whatever the criteria is to unenroll them from a sequence.

Josh 

[HSaunders]

Hi Josh, 

Brilliant thank you. Do you know if an out of office counts as an open? 

Thank you 

Heather