Tips, Tricks & Best Practices

ASolares
Participant

SMS BETA

Does the SMS Beta support sending images? Or plan on supporting images in the future?

5 Replies 5
FTroxell
Participant

SMS BETA

@Shane_Janssens is there any update on a beta for MMS messaging? We would like to include images in our text messages and now that SMS is available would like to move onto using images in MMS messages. We would appreciate any information so that we know if we should plan to stay w/ Hubspot for text messaging and MMS or look to evaluate alternative tools for MMS. Thanks.

0 Upvotes
Shane_Janssens
HubSpot Product Team
HubSpot Product Team

SMS BETA

Hi @ASolares , I'm the product manager on the team building the tool. Thank you for the question. This is not supported right now but we understand its inportance.I just do not have a timeline as of now. I will review and revert once the feature is in GA with more concrete timelines on fast follow items.

MiaSrebrnjak
Community Manager
Community Manager

SMS BETA

Thank you for the tag @danmoyle! 🙂 

 

That's a great question @ASolares! It seems that the SMS tool currently only supports text, links, emojis, and special character icons, but I've reached out to the product team to see if they can share more information about images! I'll get back to you as soon as I have more info! 

 

Cheers
Mia, Community Team


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ASolares
Participant

SMS BETA

Thank you, @MiaSrebrnjak and @danmoyle. We are really excited about this new SMS tool.

danmoyle
Most Valuable Member | Elite Partner
Most Valuable Member | Elite Partner

SMS BETA

Great question @ASolares. I wonder if @kvlschaefer@Jaycee_Lewis, or @MiaSrebrnjak might be able to tag a product manager for this question. 

 

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Dan Moyle

HubSpot Advisor

LearningOps | Impulse Creative

emailAddress
dan@impulsecreative.com
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https://impulsecreative.com/