Tips, Tricks & Best Practices

Xiawanbai
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Revert sync lifecycle stage

resolver

We turned on this button to see how it works for one month and it didnt go well for our company. Is there any way to revert contacts that were effected by the sync? 

Thank you for help any any good advices.
Screenshot 2025-02-19 093635.png

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karstenkoehler
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Membro do Hall da Fama | Parceiro
Membro do Hall da Fama | Parceiro

Revert sync lifecycle stage

resolver

Hi @Xiawanbai,

 

If you're referring to a "revert to exactly the status before", then no, this is not possible. You could set up workflows and use the 'Edit record' workflow action to clear the lifecycle stage values and re-set them to the desired values, but you would have think very carefully about the exact logic.

 

Let me know if you have any follow-up questions!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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karstenkoehler
Solução
Membro do Hall da Fama | Parceiro
Membro do Hall da Fama | Parceiro

Revert sync lifecycle stage

resolver

Hi @Xiawanbai,

 

If you're referring to a "revert to exactly the status before", then no, this is not possible. You could set up workflows and use the 'Edit record' workflow action to clear the lifecycle stage values and re-set them to the desired values, but you would have think very carefully about the exact logic.

 

Let me know if you have any follow-up questions!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.