Replace contact forms, that are already send?!

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osc
Occasional Contributor

Hello @ll Smiley Happy

I hope you guys can help me with experience!

 

In a nutshell:
I'm using HubSpot Markting Pro and I'm searching for a function to replace contact forms, that are already sent by a contact/lead, with a "Download" CTA.


In Detail:
Filling out the contact form for e.g. getting an E-Book triggers a workflow, that sends an E-Mail with the direct Link to the file. If a visitor already got this mail/sent this form, I don't want him/her to do this again due to the UX (Yes, I know about progressive fields). Therefore I'm searching for a way to replace a contact form with a CTA (with the direct download link) for those visitors. I thought about making the form a smart content (replacing the form, when user is is part of the list "e-book xyz downloaded"), but then I can only replace it with another form. Using the redirect-feature in the contact form area is not a solution, since the User will entry the original landing page.

Is there any feature in HubSpot to do this or is there a workaround? I'm looking forward to your Ideas and answers Smiley Happy Thx in advance!

 

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Highlighted
Esteemed Advisor | Diamond Partner

Hi @osc

 

It used to be the case that you could embed a form within a rich text module and swap it for a download link using smart rules - have you tried that approach? 

Hope this helps.


Did my post help answer your query? Help the Community by marking it as a solution.

Phil Vallender

Inbound marketing for B2B technology companies
Diamond HubSpot Partner

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Highlighted
Esteemed Advisor | Diamond Partner

Hi @osc

 

It used to be the case that you could embed a form within a rich text module and swap it for a download link using smart rules - have you tried that approach? 

Hope this helps.


Did my post help answer your query? Help the Community by marking it as a solution.

Phil Vallender

Inbound marketing for B2B technology companies
Diamond HubSpot Partner

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0 Upvotes
osc
Occasional Contributor

Many thanks Phil! that was the idea I searched for Smiley Happy

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