Tips, Tricks & Best Practices

BBlanton
Participant

Reassign Ownership

SOLVE

How do I reassign ownership for all contacts/companies/active deals to a new owner? Employee A has left the company and I need to assign all their contacts and companies to their replacement, Employee B. Looking for a way to replace all instead of having to do one at a time.

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1 Accepted solution
franksteiner79
Solution
Key Advisor

Reassign Ownership

SOLVE

Hi @BBlanton 

 

When you deactivate or delete a user you get a prompt to re-assign records of that user.

 

Alternatively you can:

1. go the respective contact, company, deal view

2. Filter by the employee A

3. Select all records

4. Click edit and change to owner to employee B

 

Frank

Found my comment helpful? Great! Please mark it as a solution to help other community users.


Frank Steiner

Marketeer | HubSpot Expert | CRM Consultant

InboundPro

Let's Talk About Your Project

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2 Replies 2
franksteiner79
Solution
Key Advisor

Reassign Ownership

SOLVE

Hi @BBlanton 

 

When you deactivate or delete a user you get a prompt to re-assign records of that user.

 

Alternatively you can:

1. go the respective contact, company, deal view

2. Filter by the employee A

3. Select all records

4. Click edit and change to owner to employee B

 

Frank

Found my comment helpful? Great! Please mark it as a solution to help other community users.


Frank Steiner

Marketeer | HubSpot Expert | CRM Consultant

InboundPro

Let's Talk About Your Project
BBlanton
Participant

Reassign Ownership

SOLVE

Hello Frank, I don't have access to add or deactivate/delete users, so I tried the alternative method and it worked perfectly! 

Thank you, sir!

0 Upvotes