Quote Won't Create Custom Line Item

[MBrown540]

Good morning all,

I've been using the free version of Hubspot for roughly 2 years now but have recently been getting the following message when trying to creat a new Custom Line Item within my quotes:

"Sorry, there was an issue saving your line item as a product. Please try again."

I've tried creating them in a new quote, using an existing quote, even cloning lines in old quotes but still get the same error.

Can anyone offer any advise?

Kind regards,

Matt

[BrettLee1 · Accepted solution]

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@MBrown540atfbooru wrote:

Good morning all,

I've been using the free version of Hubspot for roughly 2 years now but have recently been getting the following message when trying to creat a new Custom Line Item within my quotes:

"Sorry, there was an issue saving your line item as a product. Please try again."

I've tried creating them in a new quote, using an existing quote, even cloning lines in old quotes but still get the same error.

Can anyone offer any advise?

Kind regards,

Matt

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The error may indicate a bug or limitation in the free version of HubSpot. Try clearing your browser cache or switching browsers. If the issue persists, consider reaching out to HubSpot support for assistance.

[MBrown540]

This appears to have resolved the issue! Thanks so much for your help 😀

[JP_Olympus]

The sales team in my oragnization are having the exact same issue.  We are also using the free version.