Tips, Tricks & Best Practices

VJones4
Member

Preventing Invalid Email Subdomains?

SOLVE

Currently have our email forms set to exclude HubSpot's free domain list.

However, we're now running into a problem where people submit abc@gmail.co, gmai.com, gimail.com, etc. Presumably, when they get the 'red box' for using a gmail address, they are deleting random letters and trying again. Is there any way for HubSpot to validate whether an email subdomain is real (e.g., yahoo.com, gmail.com, etc.) vs. misspellings? 

 

For now, we are manually blocking the email domains we find.

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karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Preventing Invalid Email Subdomains?

SOLVE

Hi @VJones4,

 

No, HubSpot does not offer any out of the box features here. This would require working with the HubSpot Forms API and adjusting the embed code so that it either checks for invalid email addresses more flexibly or even calls an email validation tool in real-time, such as Kickbox.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Preventing Invalid Email Subdomains?

SOLVE

Hi @VJones4,

 

No, HubSpot does not offer any out of the box features here. This would require working with the HubSpot Forms API and adjusting the embed code so that it either checks for invalid email addresses more flexibly or even calls an email validation tool in real-time, such as Kickbox.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 Upvotes