Tips, Tricks & Best Practices

MConnelly3
Member

Please Help - stages and workflow triggers

SOLVE

I want to set stages for reachout to contacts - the first three are:

 

1. No Pending Deal

2. Initial Outreach Approved

3. Initial Outreach Sent

4. Response Recieved

5-10 [there are others]

 

1-2 is manual.  2-3 is automated and is working per below:  

MConnelly3_0-1732897853351.png

 

But 2-3 is not because I keyed it on a different input so that i could set reenrollment trigger appropriately

 

MConnelly3_1-1732897918059.png

 

The problem is that this "recent sales email replied date" is known if we have any prior communication.  

 

Any thoughts?  Thanks so much.

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FCorbaci
Solution
Top Contributor

Please Help - stages and workflow triggers

SOLVE

What you could also do to be safer and for the sake of explainability of the  workflow, not using "after expert stage" but using "after became initial outreach send date" for example.
In both cases, I would test the workflow with several contacts to see if it works as you planned.

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FCorbaci
Top Contributor

Please Help - stages and workflow triggers

SOLVE

@MConnelly3 I would suggest what you did too. Keep in mind that this relies on your "Expert stage date" is static and won't be changed. If it can change, you can create a mirror property that logs the "expert stage date" once its reached via a workflow, then you can use it in you filter too.

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MConnelly3
Member

Please Help - stages and workflow triggers

SOLVE

after this stage "response received" - the rest are all set manually - and never goes back to "response recieved" - think that would be OK then?  Thanks so much

0 Upvotes
FCorbaci
Solution
Top Contributor

Please Help - stages and workflow triggers

SOLVE

What you could also do to be safer and for the sake of explainability of the  workflow, not using "after expert stage" but using "after became initial outreach send date" for example.
In both cases, I would test the workflow with several contacts to see if it works as you planned.

0 Upvotes
MConnelly3
Member

Please Help - stages and workflow triggers

SOLVE

What do you all think if I do this?  

 

MConnelly3_0-1732898095355.png

 

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