Tips, Tricks & Best Practices

HRobinson79
Participant

No app notification unless app is open for chat

SOLVE

Why don't I get a push notification on my android phone unless I actually open the app before? For chat.

0 Upvotes
1 Accepted solution
Markestac
Solution
Member | Gold Partner
Member | Gold Partner

No app notification unless app is open for chat

SOLVE

Here are the reasons you might not get push notifications on your Android phone unless the chat app is open:

  1. Battery Optimization: Disable for the chat app in settings.
  2. Notification Settings: Ensure notifications are enabled for the app.
  3. Data Saver Mode: Turn off or allowlist the app.
  4. Background Data: Allow the app to use background data.
  5. App Settings: Check the app's notification settings.
  6. Software Updates: Update the app and Android OS.
  7. Do Not Disturb Mode: Make sure it’s off or configured correctly.

Please let me know if any of the above works for you.

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0 Upvotes
1 Reply 1
Markestac
Solution
Member | Gold Partner
Member | Gold Partner

No app notification unless app is open for chat

SOLVE

Here are the reasons you might not get push notifications on your Android phone unless the chat app is open:

  1. Battery Optimization: Disable for the chat app in settings.
  2. Notification Settings: Ensure notifications are enabled for the app.
  3. Data Saver Mode: Turn off or allowlist the app.
  4. Background Data: Allow the app to use background data.
  5. App Settings: Check the app's notification settings.
  6. Software Updates: Update the app and Android OS.
  7. Do Not Disturb Mode: Make sure it’s off or configured correctly.

Please let me know if any of the above works for you.

0 Upvotes