No app notification unless app is open for chat

[HRobinson79]

Why don't I get a push notification on my android phone unless I actually open the app before? For chat.

[Markestac · Accepted solution]

Here are the reasons you might not get push notifications on your Android phone unless the chat app is open:

1. Battery Optimization: Disable for the chat app in settings.
2. Notification Settings: Ensure notifications are enabled for the app.
3. Data Saver Mode: Turn off or allowlist the app.
4. Background Data: Allow the app to use background data.
5. App Settings: Check the app's notification settings.
6. Software Updates: Update the app and Android OS.
7. Do Not Disturb Mode: Make sure it’s off or configured correctly.

Please let me know if any of the above works for you.