Tips, Tricks & Best Practices

VLibersat
Member

NPS score as a tile in DB

Hi, 

I am building our CSS dashboard and want to display our NPS scoe as a tile, not show the # or  percentage of detractors, neutral and promoters. How do I achieve this? I can't find any way to display just the result of the score calculation.

Thanks!

0 Upvotes
2 Replies 2
BérangèreL
Community Manager
Community Manager

NPS score as a tile in DB

Hi @VLibersat,

Great question, thank you for asking the Community!

I found the solution from @karstenkoehler on this similar post that might help you "Share NPS data".

I hope that it helps! Please let me know if that's not exactly what you were looking for.

Thanks and have a great day!

Best,
Bérangère


Saviez-vous que la Communauté est disponible en Français ?
Rejoignez les discussions francophones en changeant votre langue dans les paramètres !

Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings!


VLibersat
Member

NPS score as a tile in DB

Thank you, Berangere!

This is great however the result doesn't give the actual NPS score but simply the responses overall average. NPS should ignore neutral responses and calculate (% of promoters - % of detractors)

Any further help would be greatly appreciated!

Thank you!!!
0 Upvotes