As far as I can tell, this is not possible at the moment. With an Enterprise subscription however, you can create custom reports to achieve this visualization.
Navigate to Menu > Reports > Reports > Create custom report > Cross object > Contacts + Feedback submissions.
Click Filters at the top left of the screen, set it to contact "Create date is known" and feedback submission "Survey type is any of Customer Loyalty Survey (NPS)":
Click Hide Filters, and add Company name via Add Contact Property as well as Survey Name, Feedbacksentiment, Rating and Response via Add Feedback submission Property.
Click Get data on the right, wait a moment for it to finish, click into the Visualization tab, select chart type Table > Unsummarized data table and voilà, you should have the view you're looking for. You can of course further customize this by filter for specific surveys only, for example.
Hope this helps!
Karsten Köhler HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer
As far as I can tell, this is not possible at the moment. With an Enterprise subscription however, you can create custom reports to achieve this visualization.
Navigate to Menu > Reports > Reports > Create custom report > Cross object > Contacts + Feedback submissions.
Click Filters at the top left of the screen, set it to contact "Create date is known" and feedback submission "Survey type is any of Customer Loyalty Survey (NPS)":
Click Hide Filters, and add Company name via Add Contact Property as well as Survey Name, Feedbacksentiment, Rating and Response via Add Feedback submission Property.
Click Get data on the right, wait a moment for it to finish, click into the Visualization tab, select chart type Table > Unsummarized data table and voilà, you should have the view you're looking for. You can of course further customize this by filter for specific surveys only, for example.
Hope this helps!
Karsten Köhler HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer
This solution only works if there are fewer than 20 survey questions. How do I do this with more questions? I've built a report, and not all questions can be added as columns so it's incomplete.