Managing emails that go into HubSpot

[KBlack2]

Hi,

I'm really new to Hubspot and still trying out the free CRM to see if I can figure it out. 

I installed the gmail plug in, but every email is syncing including email that should not be viewed by other people in my company. How can I best control what emails get synced? I still want the contact in hubspot but not every email.

[karstenkoehler · Accepted solution]

Hi @KBlack2,

Are you referring to the Chrome extension? If so, this article has instructions on how you can configure logging and tracking: https://knowledge.hubspot.com/email-tracking/customize-your-hubspot-sales-chrome-extension-default-c...

You can also decide for each email whether you want to track it or not: https://knowledge.hubspot.com/email-tracking/track-and-log-emails-with-the-hubspot-sales-chrome-exte...

Lastly, you can also exclude recipients from logging: https://knowledge.hubspot.com/settings/add-emails-and-domains-to-the-never-log-list

Best regards!