Tips, Tricks & Best Practices

JPair
Member

Logic-based consent options in forms

SOLVE

We would like to be able to dynamically change the consent options shown to website visitors in a form depending on their country. 

Different countries have very different data privacy and consent management requirements now, and it would be very useful to only gather the consent required for that region.

The existing logic for dependent fields could be used, so then when a visitor selects a country from a field drop-down, a country-specific set of communication consent and privacy options show. It would be useful to still have a "default" set so that the HubSpot user doesn't have to create dependent consent options for every country in their drop-down field.

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karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Logic-based consent options in forms

SOLVE

Hi @JPair,

 

You're correct, this is currently not possible. While one could use custom properties and workflows to update the actual legal basis and subscription statuses, it's a weak workaround.

 

The best place to suggest this is the HubSpot Ideas section of the community: https://community.hubspot.com/t5/HubSpot-Ideas/idb-p/HubSpot_Ideas

 

The product team reviews these requests based on their popularity. I'll happily upvote once posted.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Logic-based consent options in forms

SOLVE

Hi @JPair,

 

You're correct, this is currently not possible. While one could use custom properties and workflows to update the actual legal basis and subscription statuses, it's a weak workaround.

 

The best place to suggest this is the HubSpot Ideas section of the community: https://community.hubspot.com/t5/HubSpot-Ideas/idb-p/HubSpot_Ideas

 

The product team reviews these requests based on their popularity. I'll happily upvote once posted.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 Upvotes