Is there a way to create a custom email where the specific reply will automatically get logged to a sales opportunity or ticket? I am looking for a way to say: send a message to this email and it will get linked to your open ticket.
Will there ever be a way to assign emails to a Deal? We have contacts that are part of many deals and all emails relevant or not, are attach to every deal the person is connected with. This gets very cumbersome. Example: Tom Jone has a deal with Hilton, Amazon and Jeep. In Jeep all of his amazon and hilton emails are there. Makes it very difficult to be sure you don't miss anything.