Live Chat not working

AMatthews79 · ‎Jul 10, 2025

Can anyone assist, my live chat is not appearing on our website campus.thedelta.io but we have set up everything correclty and I can see the scripts are loading.

karstenkoehler · ‎Jul 10, 2025

Hi @AMatthews79,

HubSpot has dedicated troubleshooting steps in this situation: https://knowledge.hubspot.com/chatflows/chat-widget-is-not-appearing-on-your-pages

Could you please work through all of those steps and report back?

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

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karstenkoehler · ‎Jul 10, 2025