Tips, Tricks & Best Practices

AChapin
Member

Lead Journey Reporting

SOLVE

Hi,

 

I am creating a report showing the flow of new leads coming in and what we do with them. I want to highlight the different lead sources of organic leads (customers sought us out) versus paid leads. I have built some customer journey reports but cannot figure out how to have one report showing everything. 

I would like the report to show thee customer acquisition and the win rates. 

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1 Accepted solution
TomM2
Solution
Thought Leader | Platinum Partner
Thought Leader | Platinum Partner

Lead Journey Reporting

SOLVE

Hey @AChapin are you storing these sources anywhere? When you say paid leads, do you mean leads who came from ads or paid social? If so, you could use the "original source" properties within HubSpot to report on the sources of each contact in your portal. 

 

There's also a default report template called Contacts created by interaction source with traffic source breakdown"

which might be a good jumping off point to start building the report you need! 

TomM2_0-1689780643620.png

 

Tom Mahon
Technical Consultant | Solutions Engineer | Community Champion
Baskey Digitial

Book a consultation

Did my post help answer your query? Help the community (and me) by marking it as a solution.


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2 Replies 2
TomM2
Solution
Thought Leader | Platinum Partner
Thought Leader | Platinum Partner

Lead Journey Reporting

SOLVE

Hey @AChapin are you storing these sources anywhere? When you say paid leads, do you mean leads who came from ads or paid social? If so, you could use the "original source" properties within HubSpot to report on the sources of each contact in your portal. 

 

There's also a default report template called Contacts created by interaction source with traffic source breakdown"

which might be a good jumping off point to start building the report you need! 

TomM2_0-1689780643620.png

 

Tom Mahon
Technical Consultant | Solutions Engineer | Community Champion
Baskey Digitial

Book a consultation

Did my post help answer your query? Help the community (and me) by marking it as a solution.


MiaSrebrnjak
Community Manager
Community Manager

Lead Journey Reporting

SOLVE

Hi @AChapin,

 

Thank you for reaching out to the Community!

I wanted to tag in a couple of subject matter experts to see if they have any advice: 

Hi @ChrisoKlepke@NicoleSengers@Alex_Elborn, do you have any tips for @AChapin? Thank you!

 

Cheers
Mia, Community Team    


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