Last name

SOLVE
SamCKayak
Member

Our forms have a single field for name. Is there in option in HubSpot to detect that there is no last name field and parse the full name accordingly?

0 Upvotes
1 Accepted solution

Accepted Solutions
Josh
Solution
Recognized Expert | Platinum Partner

I do not believe that this is a function. You might have to do this via excel.

 

You can download your list and use the text to columns feature to split up first and last name and re-upload with the email address and first, last name fields and it will update for you.

 

Ideally you'll be able to adjust your form and collect both the first and last name and map accordingly.

 

Hope that helps!




Did this post help solve your problem? If so, please mark it as a solution.

Josh Curcio

HubSpot support and inbound marketing for OEMs, contract manufacturers, and industrial suppliers.
HubSpot Platinum Partner & HubSpot Certified Trainer

View solution in original post

0 Upvotes
3 Replies 3
Josh
Solution
Recognized Expert | Platinum Partner

I do not believe that this is a function. You might have to do this via excel.

 

You can download your list and use the text to columns feature to split up first and last name and re-upload with the email address and first, last name fields and it will update for you.

 

Ideally you'll be able to adjust your form and collect both the first and last name and map accordingly.

 

Hope that helps!




Did this post help solve your problem? If so, please mark it as a solution.

Josh Curcio

HubSpot support and inbound marketing for OEMs, contract manufacturers, and industrial suppliers.
HubSpot Platinum Partner & HubSpot Certified Trainer

View solution in original post

0 Upvotes
SamCKayak
Member

Hi Josh,

I doubt that we are the only ones having this issue. Seems like HubSpot product management should take it under consideration. It would take less time to implement than we took in this discussion.

Josh
Recognized Expert | Platinum Partner

Unfortunately there are a lot of variables when using a single text field. 

  • People with a first name like "Mary Ann"
  • People with a last name like "Van Damme"
  • People that use a middle initial
  • People that use a prefix such as Dr.
  • People that use suffix such as Sr.
  • ...and any variation of the above



Did this post help solve your problem? If so, please mark it as a solution.

Josh Curcio

HubSpot support and inbound marketing for OEMs, contract manufacturers, and industrial suppliers.
HubSpot Platinum Partner & HubSpot Certified Trainer

0 Upvotes