We're new to Hubspot and I'm looking to port our Freshdesk Solutions over to Hubspot. The user must be logged in to have access to these and I know Hubspot has SSO and Logged-in Visitor ID (which I will wire up) but I can't actually find where the solutions/help articles live nor a template for such. I can see the Ticketing system in the Customer Portal but not a documentation area. Can someone point me in the right direction please? All Academy videos simply go on about a public KB but we don't want our proprietary solutions being public.
It is also possible to require visitors to log in with your SSO provider to view your content. This option is only available if SSO has been set up for the domain where your knowledge base is hosted. Resource to set this up here: Set up single sign-on (SSO)
It is also possible to require visitors to log in with your SSO provider to view your content. This option is only available if SSO has been set up for the domain where your knowledge base is hosted. Resource to set this up here: Set up single sign-on (SSO)