Jul 17, 2020 3:56 AM
Is there a way to see which service agents / HubSpot users are online in the Conversations -> Inbox?
Jul 17, 2020 11:07 PM
HubSpot just released a beta feature that will give you ability to see your chat team's availability.
You can request access to this feature by filling out the form on this post.
Please let me know if you have any additional questions!
Melinda | (She/Her)
Customer Support Specialist