Is it possible to hyperlink to a email for a contact?SOLVE
Nov 27, 2019 5:31 AM
We are tracking emails sent to contacts through Hubspot, but I'll like to create a URL to a specific email / email thread so I can link through to a conversation from our intranet.
Is there a way to view a specific email / email thread with a URL? At the moment, I can link to the contact, but there doesn't seem to be a way to go to a specific email for the contact.
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Nov 28, 2019 2:30 AM - edited Nov 28, 2019 2:31 AM
>>"Is there a way to view a specific email / email thread with a URL?"
Short Ans: No.
Longer Ans: No and yes, but it will not solve for all cases.
No. HubSpot one-to-one emails may be STORED on the activity timeline for HubSpot contacts. However, those emails are not SENT by HubSpot. As such, there is no HubSpot URL by which to access one-to-one emails.
Yes. Some email clients and email service providers (ESPs) allow linking directly to email messages. However, this is a feature of your email client/ESP -- not HubSpot.
Finally, if you're referring to HubSpot (one-to-many) Marketing Emails, this is built-in (optional) functionality.