Tips, Tricks & Best Practices

MEmran
Participant

Integrating to 3CX

SOLVE

I am following a guide 

https://www.3cx.com/docs/hubspot-pbx-crm-integration/

 

I am trying to connect to 3CX but I keep getting the same error

Couldn’t complete the connection. Insufficient scopes were provided. Please contact the app developer.

I know there have been changes to the Contacts scope but I tried selecting

crm.objects.contacts   read|write

crm.objects.companies read|write

crm.objects.deals read|write

 

Please if anybody has the solution I would appreciate the help

@webdew  @WendyGoh 

0 Upvotes
1 Accepted solution
MEmran
Solution
Participant

Integrating to 3CX

SOLVE

Finally, it's working I got to link to Hubspot

 

I have to change the XML file 

By going to this link 3CX Forums "HubSpot CRM Integration Scope Issue"

Downloading the file HubSpotCustom(1).xml file

Upload it through 3CX "Select a CRM Solution" By clicking on "+Add" and add the file

 

After that adding these scopes to Hubspot Developer and it should work fine:

scopes.PNG

View solution in original post

3 Replies 3
MEmran
Solution
Participant

Integrating to 3CX

SOLVE

Finally, it's working I got to link to Hubspot

 

I have to change the XML file 

By going to this link 3CX Forums "HubSpot CRM Integration Scope Issue"

Downloading the file HubSpotCustom(1).xml file

Upload it through 3CX "Select a CRM Solution" By clicking on "+Add" and add the file

 

After that adding these scopes to Hubspot Developer and it should work fine:

scopes.PNG

webdew
Guide | Diamond Partner
Guide | Diamond Partner

Integrating to 3CX

SOLVE

Hi @MEmran ,

Pl refer to this community ans by @natsumimori here. She has provided some articles regarding 3CX integration.

Hope this helps!


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