Integrating to 3CX

[MEmran]

I am following a guide 

https://www.3cx.com/docs/hubspot-pbx-crm-integration/

I am trying to connect to 3CX but I keep getting the same error

Couldn’t complete the connection. Insufficient scopes were provided. Please contact the app developer.

I know there have been changes to the Contacts scope but I tried selecting

crm.objects.contacts   read|write

crm.objects.companies read|write

crm.objects.deals read|write

Please if anybody has the solution I would appreciate the help

@webdew  @WendyGoh 

[MEmran · Accepted solution]

Finally, it's working I got to link to Hubspot

I have to change the XML file 

By going to this link 3CX Forums "HubSpot CRM Integration Scope Issue"

Downloading the file HubSpotCustom(1).xml file

Upload it through 3CX "Select a CRM Solution" By clicking on "+Add" and add the file

After that adding these scopes to Hubspot Developer and it should work fine:

[webdew]

Hi @MEmran ,

Pl refer to this community ans by @natsumimori here. She has provided some articles regarding 3CX integration.

Hope this helps!

If we were able to answer your query, kindly help the community by marking it as a solution.

Thanks and Regards. 

[natsumimori]

I've come across some related articles, these might help you:

- 3CX Forums "HubSpot CRM Integration Scope Issue"

- HubSpot Community "Error: Insufficient Scopes were Provided. Please contact the integrator"

- HubSpot Community "Insufficient scopes were provided. Please contact the app developer"